Trojaner-Board - probleme

hallo,

ich sitze hier am pc eines Bekannten und es gibt nur Probleme!
Wer kann mir helfen?

Danke

hier ist die logfile:

Logfile of HijackThis v1.99.0
Scan saved at 21:36:48, on 21.05.2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Programme\MSN Apps\Updater\01.02.3000.1001\de\msnappau.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\vpc32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Programme\MSN Messenger\MsnMsgr.Exe
C:\Programme\Webroot\Spy Sweeper\SpySweeper.exe
C:\Programme\AVPersonal\AVWUPSRV.EXE
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccProxy.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSetMgr.exe
C:\Programme\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccEvtMgr.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\Security Center\SymWSC.exe
C:\Programme\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Programme\Mozilla Firefox\firefox.exe
C:\Programme\Messenger\msmsgs.exe
C:\Dokumente und Einstellungen\Sarah\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.freenet.de/
O2 - BHO: CDownCom Class - {031B6D43-CBC4-46A5-8E46-CF8B407C1A33} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Programme\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Programme\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: Explorer Class - {962F12AE-2773-4BEB-99EA-B5C3AB9A6606} - C:\WINDOWS\System32\DSMANA~1.DLL
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Programme\Gemeinsame Dateien\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programme\MSN Apps\MSN Toolbar\01.02.4000.1001\de\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programme\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programme\MSN Apps\MSN Toolbar\01.02.4000.1001\de\msntb.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Programme\Gemeinsame Dateien\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programme\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ICQ Lite] C:\Programme\ICQLiteMARTA\ICQLite.exe -minimize
O4 - HKLM\..\Run: [msnappau] "C:\Programme\MSN Apps\Updater\01.02.3000.1001\de\msnappau.exe"
O4 - HKLM\..\Run: [Microsoft Update] vpc32.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Programme\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ImInstaller_IncrediMail] C:\DOKUME~1\Sarah\LOKALE~1\Temp\ImInstaller\IncrediMail\imloader.exe -startup -product IncrediMail
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\RunServices: [Microsoft Update] vpc32.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programme\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SpySweeper] "C:\Programme\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Programme\ICQLiteMARTA\ICQLite.exe -trayboot
O8 - Extra context menu item: Nach Microsoft &Excel exportieren - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Preispiraten 2.1.1 - {86DE8B3B-1EB7-4386-84BD-EBE94348A913} - C:\Programme\Preispiraten\Preispiraten2\preispiraten2ie.exe
O9 - Extra button: ICQ 4.0 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Programme\ICQLiteMARTA\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Programme\ICQLiteMARTA\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O16 - DPF: {00000000-7777-0704-0B53-2C8830E9FAEC} - http://gn.one2bill.de/soft/axload.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1097151938684
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D8154052-7305-459B-A774-60C1D5520C5E}: NameServer = 194.97.173.125 194.97.173.124
O23 - Service: AntiVir Update - H+BEDV Datentechnik GmbH, Germany - C:\Programme\AVPersonal\AVWUPSRV.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect-Dienst - Symantec Corporation - C:\Programme\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programme\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\GEMEIN~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TuneUp WinStyler Theme Service - TuneUp Software GmbH - C:\Programme\TuneUp Utilities 2004\WinStylerThemeSvc.exe