User Protection entfernen


Was ist User Protection?
User Protection gehört zur selben Malware-Familie wie Paladin Antivirus. User Protection ist eine weitere Rogue-Malware in Form einer gefälschten Scan-Software, die mittels eines trojanischen Pferdes in den PC eindringt und dem Benutzer weissmacht, den PC nach Malware abzusuchen. Diese Software (User Protection) ist ein Fake und selbst eine Schadsoftware und sollte nicht gekauft werden.

Verbreitet wird User Protection nicht mehr ausschliesslich über 'dubiose Seiten' für Cracks, KeyGens und Warez, sondern auch seriöse Seiten werden zunehmend für die Verbreitung dieser mißbraucht (http://www.trojaner-board.de/90880-d...tallation.html).





Symptome von User Protection:

• ständige Fake Virenmeldungen von User Protection
• PC läuft langsamer als üblich
• Wenn Dr. User Protection startet versucht es u.a. folgende Software zu stoppen:

F-Secure
NOD32
Malwarebytes' Anti-Malware
Norton Internet Security
Avira AntiVir
AVG8
AntiVir
Agnitum Outpost Security Suite
avast!

Antivirus Alert - Critical threat detected
Warning: Network attack detected

Network attack has been detected. Process is attempting to access your private data.

Your computer is being attacked from a remote PC.
Process is trying to steal your passwords listed below. It is highly recommended to block this threat now.
User's activity loggers detected!

It's strongly recommended to remove detected threats right now!

Zlob.Porn.Ad adware has been detected. This adware module advertises websites with explicit content. Be advised of such content being possibly illegal. Please click the button below to locate and remove this threat now.

Most of the viruses and worms on your PC because of visiting pornosites or warez/torrent sites.

ANTIVIRUS IS RUN IN DEMO MODE. ACTIVATE YOUR ANTIVIRUS OTHERWISE ALL THE DATA WILL BE LOST OR DAMAGED!

DANGEROUS! ANTIVIRUS DETECTED SOME HARMFUL PROGRAMS ON YOUR PC! THEY MAY CORRUPT YOUR INFORMATION OR SEND IT TO HACKERS.

Warning! Virus threat detected!
Virus activity detected!
Trojan-Clicker.Win32 adware has been detected. This adware module advertises websites with explicit content. Be advised of such content being possibly illegal. Please click the button below to locate and remove this threat now.

Dateien von User Protection:

c:\Documents and Settings\All Users\Application Data\fiosejgfse.dll
c:\Program Files\User Protection
c:\Program Files\User Protection\about.ico
c:\Program Files\User Protection\activate.ico
c:\Program Files\User Protection\buy.ico
c:\Program Files\User Protection\help.ico
c:\Program Files\User Protection\scan.ico
c:\Program Files\User Protection\settings.ico
c:\Program Files\User Protection\splash.mp3
c:\Program Files\User Protection\uninstall.exe
c:\Program Files\User Protection\update.ico
c:\Program Files\User Protection\usr.db
c:\Program Files\User Protection\usrext.dll
c:\Program Files\User Protection\usrhook.dll
c:\Program Files\User Protection\usrprot.exe
c:\Program Files\User Protection\virus.mp3
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\User Protection.lnk
%UserProfile%\Desktop\User Protection Support.lnk
%UserProfile%\Desktop\User Protection.lnk
%UserProfile%\Desktop\usrprot.exe.txt
%UserProfile%\Local Settings\Temp\4otjesjty.mof
%UserProfile%\Local Settings\Temp\usr.dat
%UserProfile%\Local Settings\Temp\usrr.dat
%UserProfile%\Start Menu\Programs\User Protection
%UserProfile%\Start Menu\Programs\User Protection\About.lnk
%UserProfile%\Start Menu\Programs\User Protection\Activate.lnk
%UserProfile%\Start Menu\Programs\User Protection\Buy.lnk
%UserProfile%\Start Menu\Programs\User Protection\Scan.lnk
%UserProfile%\Start Menu\Programs\User Protection\Settings.lnk
%UserProfile%\Start Menu\Programs\User Protection\Update.lnk
%UserProfile%\Start Menu\Programs\User Protection\User Protection Support.lnk
%UserProfile%\Start Menu\Programs\User Protection\User Protection.lnk
         

Registry-Einträge von User Protection:

HKEY_CLASSES_ROOT\CLSID\{5E2121EE-0300-11D4-8D3B-444553540000}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\User Protection
HKEY_LOCAL_MACHINE\SOFTWARE\User Protection
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "User Protection"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved "{5E2121EE-0300-11D4-8D3B-444553540000}"
         

User Protection im HijackThis-Log:

O4 - HKCU\..\Run: [User Protection] "C:\Program Files\User Protection\usrprot.exe" -noscan
         

User Protection entfernen

• Tool: rkill.com Download Link (umbenannt: iExplore.exe) von Grinler herunterladen und mit doppelklick ausführen.
  
  Sollte rkill.com nicht starten, versuche es mit der umbenannten Version iExplore.exe
  
  
  
  
  
  Das Tool stoppt alle Prozesse von User Protection.
  
  Bei Bedarf mehrmals ausführen, bis alle ungewünschten Prozesse beendet wurden.

• Starte einen vollständigen Scan mit Malwarebytes Anti-Malware

Achtung: Diese Fake Software wird versuchen, den Einsatz von Malwarebytes zu verhindern. Benenne das Setup vor dem speichern in etwas anderes um (z.B. Herbert.exe).

Falls es vorher nicht funktioniert hat, sollte das Setup jetzt starten.

Wenn das Programm nach der Installation nicht starten sollte, dann benenne die "mbam.exe" in "herbert.exe" um und versuche es erneut.

Sollte MBAM trotzdem nicht starten: Malwarebytes Anti-Malware startet nicht

Memory Processes Infected: 1
Memory Modules Infected: 2
Registry Keys Infected: 2
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 26

Memory Processes Infected:
C:\Program Files\User Protection\usrprot.exe (Malware.Packer.Gen) -> Unloaded process successfully.

Memory Modules Infected:
C:\Program Files\User Protection\usrhook.dll (Malware.Packer.Gen) -> Delete on reboot.
C:\Program Files\User Protection\usrext.dll (Malware.Packer.Gen) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\user protection (Rogue.UserSupport) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\User Protection (Rogue.UserSupport) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\user protection (Malware.Packer.Gen) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\User Protection (Rogue.UserSupport) -> Delete on reboot.
C:\Documents and Settings\{username}\Start Menu\Programs\User Protection (Rogue.UserSupport) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\User Protection\usrhook.dll (Malware.Packer.Gen) -> Delete on reboot.
C:\Program Files\User Protection\usrext.dll (Malware.Packer.Gen) -> Delete on reboot.
C:\Program Files\User Protection\usrprot.exe (Malware.Packer.Gen) -> Quarantined and deleted successfully.
C:\Program Files\User Protection\about.ico (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Program Files\User Protection\activate.ico (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Program Files\User Protection\buy.ico (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Program Files\User Protection\help.ico (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Program Files\User Protection\scan.ico (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Program Files\User Protection\settings.ico (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Program Files\User Protection\splash.mp3 (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Program Files\User Protection\uninstall.exe (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Program Files\User Protection\update.ico (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Program Files\User Protection\usr.db (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Program Files\User Protection\virus.mp3 (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Start Menu\Programs\User Protection\About.lnk (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Start Menu\Programs\User Protection\Activate.lnk (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Start Menu\Programs\User Protection\Buy.lnk (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Start Menu\Programs\User Protection\Scan.lnk (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Start Menu\Programs\User Protection\Settings.lnk (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Start Menu\Programs\User Protection\Update.lnk (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Start Menu\Programs\User Protection\User Protection Support.lnk (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Start Menu\Programs\User Protection\User Protection.lnk (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\fiosejgfse.dll (Rogue.Trace) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Application Data\Microsoft\Internet Explorer\Quick Launch\User Protection.lnk (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Desktop\User Protection Support.lnk (Rogue.UserSupport) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Desktop\User Protection.lnk (Rogue.UserSupport) -> Quarantined and deleted successfully.
         

User Protection immer noch nicht entfernt?

OTH - OTHelper - Kill All Processes


Mit aktualisiertem (!!) Malwarebytes Anti-Malware nach Ausführen von OTH nochmal QUICKSCAN ausführen.

Bitte alle temporären Dateien löschen und Speicherplatz freigeben.

Weitergehende Prüfung

Das System könnte noch nicht vollständig sauber sein.

Daher unbedingt ein Thema erstellen: Für alle Hilfesuchenden! Was muss ich vor der Eröffnung eines Themas beachten?

Nicht vergessen mit FRST-Logfiles wie in der Anleitung beschrieben.

Wie man Hilfe bekommt steht auch hier.