Hallo

- bei mir deaktiviert sich bei jedem Neustart NAV 2007
- Der Virenscanner wird deaktiviert
- Die Prüfung von ein- und ausgehenden E-Mails ist deaktiviert
- Klickt man auf Button "Beheben" schaltet sich das Update ein

- dies alles passiert auch im abgesicherten Modus


Hier das HJT-file:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:29:50, on 03.10.2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Hp\QuickPlay\QPService.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Windows\System32\rundll32.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\***\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=de_at&c=81&bd=Pavili

on&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=de_at&c=81&bd=Pavili

on&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=de_at&c=81&bd=Pavili

on&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer -

{3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program

Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\Program

Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention -

{6D53EC84-6AAE-4787-AEEE-F4628F01010C} -

C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -

C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -

C:\Program Files\Java\jre1.5.0_15\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} -

C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: CmjBrowserHelperObject Object -

{AC41D38F-B56D-40AD-94E0-B493D130C959} - C:\Program Files\Mindjet\MindManager

6\Mm6InternetExplorer.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -

c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} -

C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch

Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [OnScreenDisplay] C:\Program Files\Hewlett-Packard\HP

QuickTouch\HPKBDAPP.exe
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program

Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program

Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\1.0"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows

Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec

Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader

8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Health Check Scheduler]

[ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software

Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP

Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program

Files\Java\jre1.5.0_15\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE

C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE

C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common

Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media

Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows

Sidebar\Sidebar.exe /detectMem (User 'LOKALER DIENST')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe

oobefldr.dll,ShowWelcomeCenter (User 'LOKALER DIENST')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows

Sidebar\Sidebar.exe /detectMem (User 'NETZWERKDIENST')
O4 - Startup: OneNote 2007 Bildschirmausschnitt- und Startprogramm.lnk =

C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Device Detector 3.lnk = C:\Program

Files\Olympus\DeviceDetector\DevDtct2.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.5.0_15\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Konsole -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_15\bin\ssv.dll
O9 - Extra button: An OneNote senden - {2670000A-7350-4f3c-8081-5663EE0C6C49}

- C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: An OneNote s&enden -

{2670000A-7350-4f3c-8081-5663EE0C6C49} -

C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} -

C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Send to Mindjet MindManager -

{531B9DC0-D8EE-4c76-A6EE-6C1E50569655} - C:\Program Files\Mindjet\MindManager

6\Mm6InternetExplorer.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} -

C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 -

{CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth

Software\btsendto_ie.htm
O13 - Gopher Prefix:
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) -

http://dev.srtest.com/srl_bin/sysreqlab3.cab
O16 - DPF: {4C57C98A-E582-46E4-8FD8-5EBDC94CEA39} (Mindjet MindManager Viewer

Control) - http://www.mindjet.com/viewer/ax/en/MjMmViewer.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} -

C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Automatisches LiveUpdate - Scheduler (Automatic LiveUpdate

Scheduler) - Symantec Corporation - c:\Program

Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -

c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -

c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec

Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. -

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program

Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP

Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program

Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. -

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision

Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel

32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service

(LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common

Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - c:\Program

Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - c:\Program

Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program

Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) -

Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner -

C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner -

C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Symantec Core LC - Unknown owner -

C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. -

C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 10350 bytes

thx4support

Hallo - wer zu Hause ?

Hallo hartridge,

Ich heiße Peter und ich arbeite für den externen Symantec Foren-Support in Europa. Im Namen von Symantec möchten wir uns für Deine Probleme entschuldigen. Wir haben Dein Problem an den Support von Symantec weitergeleitet und haben folgende Lösung bekommen:

Es gibt zwei Lösungswege:

1. Weg:
Lade folgendes Tool herunter und führe es aus:
www.norton.com/lu1825

2. Weg:
Führe unter folgendem Link manuell ein Update manuell aus: http://www.symantec.com/business/security_response/definitions/download/detail.jsp?gid=n95 Wenn du die 2008 Version oder eine ältere Version besitzt, nutze luall:
1. Klicke Start und dann Ausführen
2. Tippe in der Run Dialog Box den folgenden Code: luall
3. Klicke OK.
4. Klicke Start.
5. Folge den Anweisungen auf dem Bildschirm

Bitte probiere mal aus, ob Dir dies bei Deinem Problem hilft. Ein kurzes Feedback wäre super.

Gruß,
Peter
Norton Forum Assist Team

Hallo Peter

erst mal danke für Deine Antwort, finde ich echt kundenorientiert !!
Ich hab das Problem anderswertig gelöst (hab NAV suite deinstalliert und durch avira und zonealarm ersetzt - sorry to say)

Trotzdem - vielen Dank für Eure Bemühungen und die ausführliche Hilfe

greetz