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Log-Analyse und Auswertung: Problem mit smitfraud.c, logfile und smitfile vorhanden!Windows 7 Wenn Du Dir einen Trojaner eingefangen hast oder ständig Viren Warnungen bekommst, kannst Du hier die Logs unserer Diagnose Tools zwecks Auswertung durch unsere Experten posten. Um Viren und Trojaner entfernen zu können, muss das infizierte System zuerst untersucht werden: Erste Schritte zur Hilfe. Beachte dass ein infiziertes System nicht vertrauenswürdig ist und bis zur vollständigen Entfernung der Malware nicht verwendet werden sollte.XML. |
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| ![]() Problem mit smitfraud.c, logfile und smitfile vorhanden! Hallo, habe ein Problem mit einem smitfraud.c-Virus! Ich habe bereits mehrmals spybot und adaware zum scannen meines pc´s benutzt, doch der virus ist immer wieder aufgetreten, zumindest änderte sich das hintergrundbild und war danach mit dem internet verlinkt (durch Klick auf das Hintergrundbild), Danach bin ich der Anleitung in diesem Forum gefolgt, siehe-: http://www.trojaner-board.de/21709-a...fakeale-c.html Deswegen poste ich hier die Logfile und die Smitfile: Log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 17:45:10, on 29.01.2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe c:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe C:\Programme\Lavasoft\Ad-Aware 2007\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Programme\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Programme\WIDCOMM\Bluetooth Software\bin\btwdins.exe C:\PROGRA~1\eScan\VISTA\avpmapp.exe C:\PROGRA~1\eScan\TRAYSSER.EXE C:\Programme\Gemeinsame Dateien\LightScribe\LSSrvc.exe C:\Programme\hpq\HP Wireless Assistant\HP Wireless Assistant.exe C:\Programme\Gemeinsame Dateien\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Programme\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe C:\Programme\Gemeinsame Dateien\MicroWorld\Agent\MWASER.EXE C:\WINDOWS\system32\RUNDLL32.EXE C:\Programme\Gemeinsame Dateien\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\PROGRA~1\eScan\TRAYICOS.EXE C:\Programme\Gemeinsame Dateien\MicroWorld\Agent\MWAgent.exe C:\Programme\Nero\Nero8\Nero BackItUp\NBService.exe C:\Programme\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe C:\Programme\Spybot - Search & Destroy\TeaTimer.exe C:\PROGRA~1\eScan\MAILDISP.EXE C:\Programme\WIDCOMM\Bluetooth Software\BTTray.exe C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE C:\PROGRA~1\ESCAN\SPOOLER.EXE C:\PROGRA~1\eScan\MAILSCAN.EXE C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\HPZipm12.exe C:\Programme\Microsoft Private Folder 1.0\PrfldSvc.exe C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE C:\Programme\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\eScan\Vista\eScanMon.exe C:\Programme\Hewlett-Packard\Shared\hpqwmiex.exe C:\WINDOWS\System32\svchost.exe C:\Programme\Adobe\Reader 8.0\Reader\AcroRd32.exe C:\PROGRA~1\eScan\eScanWin.exe C:\WINDOWS\system32\NOTEPAD.EXE C:\Programme\Mozilla Firefox\firefox.exe C:\Dokumente und Einstellungen\...\Desktop\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = ://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=DE_DE&c=64&bd=pavilion&pf=laptop O2 - BHO: Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Gemeinsame Dateien\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programme\Java\jre1.5.0_09\bin\ssv.dll O2 - BHO: SXG Advisor - {EFA7CBC8-4CCD-4ACB-969D-007123ADF44A} - C:\WINDOWS\dntpkwodws.dll O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Programme\hpq\HP Wireless Assistant\HP Wireless Assistant.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Programme\Gemeinsame Dateien\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Programme\Gemeinsame Dateien\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programme\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [eScan Updater] C:\PROGRA~1\eScan\TRAYICOS.EXE /App O4 - HKLM\..\Run: [MailScan Dispatcher] C:\PROGRA~1\eScan\LAUNCH.EXE O4 - HKCU\..\Run: [LDM] C:\Programme\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programme\Spybot - Search & Destroy\TeaTimer.exe O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKALER DIENST') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETZWERKDIENST') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user') O4 - Global Startup: BTTray.lnk = ? O8 - Extra context menu item: Nach Microsoft &Excel exportieren - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Senden an &Bluetooth - C:\Programme\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.5.0_09\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.5.0_09\bin\ssv.dll O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Programme\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Programme\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk O9 - Extra button: Recherchieren - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programme\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programme\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Programme\ICQ6\ICQ.exe O9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Programme\ICQ6\ICQ.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=DE_DE&c=64&bd=pavilion&pf=laptop O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - h...//www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - h...//h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - h.../h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Programme\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll O21 - SSODL: adsoowf - {3F671C24-4363-4B27-9850-77BF62DE74B6} - C:\WINDOWS\adsoowf.dll O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Programme\Lavasoft\Ad-Aware 2007\aawservice.exe O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Programme\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe O23 - Service: Automatisches LiveUpdate - Scheduler - Symantec Corporation - C:\Programme\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Programme\WIDCOMM\Bluetooth Software\bin\btwdins.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe O23 - Service: eScan Monitor Service - MicroWorld Technologies Inc. - C:\PROGRA~1\eScan\VISTA\avpmapp.exe O23 - Service: eScan Server-Updater (eScan-trayicos) - MicroWorld Technologies Inc. - C:\PROGRA~1\eScan\TRAYSSER.EXE O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Programme\Hewlett-Packard\Shared\hpqwmiex.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Programme\Gemeinsame Dateien\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Programme\Gemeinsame Dateien\LightScribe\LSSrvc.exe O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - c:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: MWAgent - MicroWorld Technologies Inc. - C:\Programme\Gemeinsame Dateien\MicroWorld\Agent\MWASER.EXE O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Programme\Nero\Nero8\Nero BackItUp\NBService.exe O23 - Service: NMIndexingService - Nero AG - C:\Programme\Gemeinsame Dateien\Nero\Lib\NMIndexingService.exe O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Private Folder Service (prfldsvc) - Unknown owner - C:\Programme\Microsoft Private Folder 1.0\PrfldSvc.exe O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Programme\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\AppCore\AppSvc32.exe -- End of file - 10082 bytes Smitfile: smitRem © log file version 3.2 by noahdfear Microsoft Windows XP [Version 5.1.2600] "IE"="6.0000" Running from C:\Dokumente und Einstellungen\HP PAVILION\Desktop\smitrem\smitRem ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Pre-run SharedTask Export (GetSTS.exe) SharedTaskScheduler exporter by Lawrence Abrams (Grinler) Copyright(C) 2006 BleepingComputer.com Registry Pseudo-Format Mode (Not a valid reg file): [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader" "{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon" [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{438755C2-A8BA-11D1-B96B-00A0C90312E1}\InProcServer32] @="%SystemRoot%\system32\browseui.dll" [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8C7461EF-2B13-11d2-BE35-3078302C2030}\InProcServer32] @="%SystemRoot%\system32\browseui.dll" ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Appinitdll check ........ Thank you Grinler! dumphive.exe (C)2000-2004 Markus Stephany REGEDIT4 [Windows] "AppInit_DLLs"="" "DeviceNotSelectedTimeout"="15" "GDIProcessHandleQuota"=dword:00002710 "Spooler"="yes" "swapdisk"="" "TransmissionRetryTimeout"="90" "USERProcessHandleQuota"=dword:00002710 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ XP Firewall allowed access Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" "C:\\Programme\\AOL 9.0\\waol.exe"="C:\\Programme\\AOL 9.0\\waol.exe:*:Enabled:AOL Germany" "C:\\Programme\\ICQLite\\ICQLite.exe"="C:\\Programme\\ICQLite\\ICQLite.exe:*:Enabled:ICQ Lite" "C:\\Programme\\Electronic Arts\\Die Schlacht um Mittelerde II\\game.dat"="C:\\Programme\\Electronic Arts\\Die Schlacht um Mittelerde II\\game.dat:*:Enabled ![]() "C:\\Programme\\Electronic Arts\\Aufstieg des Hexenk”nigs\\game.dat"="C:\\Programme\\Electronic Arts\\Aufstieg des Hexenk”nigs\\game.dat:*:Enabled ![]() "C:\\Programme\\THQ\\S.T.A.L.K.E.R. - Shadow of Chernobyl\\bin\\XR_3DA.exe"="C:\\Programme\\THQ\\S.T.A.L.K.E.R. - Shadow of Chernobyl\\bin\\XR_3DA.exe:*:Enabled:S.T.A.L.K.E.R. - Shadow of Chernobyl (CLI)" "C:\\Programme\\THQ\\S.T.A.L.K.E.R. - Shadow of Chernobyl\\bin\\dedicated\\XR_3DA.exe"="C:\\Programme\\THQ\\S.T.A.L.K.E.R. - Shadow of Chernobyl\\bin\\dedicated\\XR_3DA.exe:*:Enabled:S.T.A.L.K.E.R. - Shadow of Chernobyl (SRV)" "C:\\Programme\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"="C:\\Programme\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe:*:Enabled:Logitech Desktop Messenger" "C:\\Programme\\ICQ6\\ICQ.exe"="C:\\Programme\\ICQ6\\ICQ.exe:*:Enabled:ICQ6" ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ checking for ShudderLTD key ShudderLTD key not present! checking for PSGuard.com key PSGuard.com key not present! checking for WinHound.com key WinHound.com key not present! checking for drsmartload2 key drsmartload2 key not present! spyaxe uninstaller NOT present Winhound uninstaller NOT present SpywareStrike uninstaller NOT present AlfaCleaner uninstaller NOT present SpyFalcon uninstaller NOT present SpywareQuake uninstaller NOT present SpywareSheriff uninstaller NOT present Trust Cleaner uninstaller NOT present SpyHeal uninstaller NOT present VirusBurst uninstaller NOT present BraveSentry uninstaller NOT present AntiVermins uninstaller NOT present VirusBursters uninstaller NOT present ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Existing Pre-run Files ~~~ Program Files ~~~ ~~~ Shortcuts ~~~ ~~~ Favorites ~~~ ~~~ system32 folder ~~~ amcompat.tlb nscompat.tlb logfiles ~~~ Icons in System32 ~~~ ~~~ Windows directory ~~~ ~~~ Drive root ~~~ ~~~ Miscellaneous Files/folders ~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03 Copyright(C) 2002-2003 Killing PID 1392 'explorer.exe' Killing PID 1392 'explorer.exe' Starting registry repairs Registry repairs complete ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ SharedTask Export after registry fix (GetSTS.exe) SharedTaskScheduler exporter by Lawrence Abrams (Grinler) Copyright(C) 2006 BleepingComputer.com Registry Pseudo-Format Mode (Not a valid reg file): [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader" "{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon" [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{438755C2-A8BA-11D1-B96B-00A0C90312E1}\InProcServer32] @="%SystemRoot%\system32\browseui.dll" [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8C7461EF-2B13-11d2-BE35-3078302C2030}\InProcServer32] @="%SystemRoot%\system32\browseui.dll" ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Deleting files ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Remaining Post-run Files ~~~ Program Files ~~~ ~~~ Shortcuts ~~~ ~~~ Favorites ~~~ ~~~ system32 folder ~~~ ~~~ Icons in System32 ~~~ ~~~ Windows directory ~~~ ~~~ Drive root ~~~ ~~~ Miscellaneous Files/folders ~~~ ~~~ Wininet.dll ~~~ CLEAN! ![]() Wäre euch sehr Dankbar, wenn ihr mir helfen könnt ![]() ![]() Hab leider gerade erst bemerkt, nach dem erstellen der logfile, dass meine firewall inaktiv war! Ist das problem dadurch eventuell gelöst? Geändert von MAP (29.01.2008 um 18:26 Uhr) Grund: Smitfraud.c Problem!!! Erbitte Hilfe!!! |
Themen zu Problem mit smitfraud.c, logfile und smitfile vorhanden! |
ad-aware, adobe, appinit_dlls, bho, browseui preloader, ctfmon.exe, desktop, einstellungen, excel, explorer, firefox, firewall inaktiv, grinler, gservice, helfen, hijack, hijackthis, hkus\s-1-5-18, immer wieder, internet, internet explorer, keine ahnung, launch, logfile, monitor, mozilla, mozilla firefox, problem, rundll, s-1-5-18, scan, senden, shortcut, software, symantec, system, vista, windows, windows xp |