Hallo zusammen,

Anfang Mai wurde mein E-Mail Account kompromittiert und ich habe natürlich danach alle Passwörter geändert und einen umfangreichen Virenscan durchgeführt. Des Weiteren mittels CCleaner und Security Task Manager geschaut ob sich irgendwo noch etwas versteckt. Da ich meinen Laptop nicht so oft nutze, wollte ich heute nochmal sicherstellen ob alles okay ist. Ich habe mal den AdwCleaner durchlaufen lassen, sowie den Securtiy Task Manager. Dabei scheint eine Datei etwas komisch auszuschauen. Nun lässt sich auch kein AVIRA Scan mehr durchführen, denn wenn ich auf Scan drücke passiert einfach nichts. Daher meine Frage, gibt es weitere Schritte die ich verfolgen kann?

Vielen Dank vorab!

# -------------------------------
# Malwarebytes AdwCleaner 8.3.2.0
# -------------------------------
# Build:    03-23-2022
# Database: 2022-06-24.1 (Cloud)
# Support:  https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start:    07-10-2022
# Duration: 00:00:05
# OS:       Windows 10 Home
# Cleaned:  55
# Awaiting reboot:1
# Failed:   0


***** [ Services ] *****

No malicious services cleaned.

***** [ Folders ] *****

Deleted       C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\abb-acer@amazon.com
Deleted       C:\Windows\ServiceProfiles\LocalService\AppData\Local\Host App Service
Deleted       C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Host App Service

***** [ Files ] *****

Deleted       C:\Windows\System32\Tasks_Migrated\App Explorer

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

No malicious shortcuts cleaned.

***** [ Tasks ] *****

No malicious tasks cleaned.

***** [ Registry ] *****

No malicious registry entries cleaned.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries cleaned.

***** [ Chromium URLs ] *****

No malicious Chromium URLs cleaned.

***** [ Firefox (and derivatives) ] *****

Deleted       Amazon Assistant - abb-acer@amazon.com

***** [ Firefox URLs ] *****

No malicious Firefox URLs cleaned.

***** [ Hosts File Entries ] *****

No malicious hosts file entries cleaned.

***** [ Preinstalled Software ] *****

Deleted       Preinstalled.ACERAOPFramework   Folder   C:\Program Files (x86)\ACER\AOP FRAMEWORK
Deleted       Preinstalled.ACERClear.fiShellExtension   Registry   HKLM\Software\Classes\CLSID\{ED32C084-BABB-11E1-B491-D4D66088709B}
Deleted       Preinstalled.ACERClear.fiShellExtension   Registry   HKLM\Software\Wow6432Node\\Classes\CLSID\{ED32C084-BABB-11E1-B491-D4D66088709B}
Deleted       Preinstalled.AcerCareCenter   Folder   C:\Program Files (x86)\ACER\CARE CENTER
Deleted       Preinstalled.AcerCareCenter   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{893678AC-5E2F-476F-BA72-532F0CC08EB7} 
Deleted       Preinstalled.AcerCareCenter   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{75F82E4A-FC25-4A79-BC8B-63DBDD07BDDB} 
Deleted       Preinstalled.AcerCareCenter   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{893678AC-5E2F-476F-BA72-532F0CC08EB7} 
Deleted       Preinstalled.AcerCareCenter   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\ACCAgent
Deleted       Preinstalled.AcerCareCenter   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\ACCBackgroundApplication
Deleted       Preinstalled.AcerCareCenter   Registry   HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{1AF41E84-3408-499A-8C93-8891F0612719}
Deleted       Preinstalled.AcerCareCenter   Task   C:\Windows\System32\Tasks\ACCAGENT
Deleted       Preinstalled.AcerCareCenter   Task   C:\Windows\System32\Tasks\ACCBACKGROUNDAPPLICATION
Deleted       Preinstalled.AcerCollection   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{899F2873-722A-4235-A880-46A827156333} 
Deleted       Preinstalled.AcerCollection   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{9D814824-74A9-451E-BAF4-6232FE40398C} 
Deleted       Preinstalled.AcerCollection   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Acer Collection Application
Deleted       Preinstalled.AcerCollection   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Acer Collection Monitor Application
Deleted       Preinstalled.AcerCollection   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{8CD449EA-BBA0-477F-AFF9-9AF6E8C50EF2}
Deleted       Preinstalled.AcerCollection   Task   C:\Windows\System32\Tasks\ACER COLLECTION APPLICATION
Deleted       Preinstalled.AcerCollection   Task   C:\Windows\System32\Tasks\ACER COLLECTION MONITOR APPLICATION
Deleted       Preinstalled.AcerConfigurationManager   Folder   C:\Program Files (x86)\ACER\AMUNDSEN\2.1.16258
Deleted       Preinstalled.AcerConfigurationManager   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{25F8EE1D-1E9D-4A65-850B-61E61D4B3A40} 
Deleted       Preinstalled.AcerConfigurationManager   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\AcerCMUpdateTask2.1.16258
Deleted       Preinstalled.AcerConfigurationManager   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{414D554E-4453-454E-0201-000000016258}
Deleted       Preinstalled.AcerConfigurationManager   Task   C:\Windows\System32\Tasks\ACERCMUPDATETASK2.1.16258
Deleted       Preinstalled.AcerJumpstart   Folder   C:\Program Files (x86)\ACER\ACER JUMPSTART
Deleted       Preinstalled.AcerJumpstart   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{8B441B85-0AFA-4EB3-A756-A47453481D2D}
Deleted       Preinstalled.AcerPortal   Folder   C:\ProgramData\ACER\ACER PORTAL
Deleted       Preinstalled.AcerPortal   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{50874694-21A2-4F23-A729-F27FD466F02D} 
Deleted       Preinstalled.AcerPortal   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{B9BC0144-1CB6-4DDF-852B-E3793B6D516D} 
Deleted       Preinstalled.AcerPortal   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\AcerCloud
Deleted       Preinstalled.AcerPortal   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\MonitorAcerPortal
Deleted       Preinstalled.AcerPortal   Task   C:\Windows\System32\Tasks\ACERCLOUD
Deleted       Preinstalled.AcerPortal   Task   C:\Windows\System32\Tasks\MONITORACERPORTAL
Deleted       Preinstalled.AcerQuickAccess   Folder   C:\Program Files\ACER\ACER QUICK ACCESS
Deleted       Preinstalled.AcerQuickAccess   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{193F1FFA-7E55-4E76-B579-E073792E6809} 
Deleted       Preinstalled.AcerQuickAccess   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{73A9F13F-CDC2-4521-9270-A5E882BE0BE2} 
Deleted       Preinstalled.AcerQuickAccess   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Power Button
Deleted       Preinstalled.AcerQuickAccess   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Quick Access
Deleted       Preinstalled.AcerQuickAccess   Registry   HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{8BBF04F1-C68A-441C-B5EF-446EE9960EAF}
Deleted       Preinstalled.AcerQuickAccess   Task   C:\Windows\System32\Tasks\POWER BUTTON
Deleted       Preinstalled.AcerQuickAccess   Task   C:\Windows\System32\Tasks\QUICK ACCESS
Deleted       Preinstalled.AcerUEIPFramework   Folder   C:\Program Files\ACER\USER EXPERIENCE IMPROVEMENT PROGRAM\FRAMEWORK
Deleted       Preinstalled.AcerUEIPFramework   Folder   C:\Program Files\ACER\USER EXPERIENCE IMPROVEMENT PROGRAM\PLUGIN\APPMONITOR
Deleted       Preinstalled.AcerUEIPFramework   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{F754AB29-A75B-4410-9AF9-6FD1A333203E} 
Deleted       Preinstalled.AcerUEIPFramework   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\UbtFrameworkService
Deleted       Preinstalled.AcerUEIPFramework   Registry   HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{12A718F2-2357-4D41-9E1F-18583A4745F7}
Deleted       Preinstalled.AcerUEIPFramework   Task   C:\Windows\System32\Tasks\UBTFRAMEWORKSERVICE
Deleted       Preinstalled.AcerUpdater   Folder   C:\ProgramData\ACER\ACER UPDATER
Deleted       Preinstalled.AcerabBox   Registry   HKLM\Software\Classes\CLSID\{5CCE71FA-9F61-4F24-9CD1-98D819B40D68}
Needs Reboot  Preinstalled.AcerCollection   Folder   C:\Program Files (x86)\ACER\ACER COLLECTION


*************************

[+] Delete Tracing Keys
[+] Reset Winsock

*************************

***** Reboot Required to Complete *****


***** [ Folders ] *****

Cleaning failed   C:\Program Files (x86)\ACER\ACER COLLECTION

*************************

AdwCleaner[S00].txt - [7869 octets] - [10/07/2022 11:52:46]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########
         

Beide FRST-Logs fehlen. Und Logs bitte immer in CODE-Tags posten.

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