DHL Mail mit pdf

chrilala

Hallo! Gut das es euch gibt!
Meine Mutter hat auf ihren Mailaccount gestern eine dieser DHL Trojanermail bekommen und natürlich gleich das pdf geöffnet. Nach ihrer Aussage hat sie auf keinen Link geklickt. Avira hat auch nix gefunden. aber um auf nummer sicher zu gehen hab ich mich bei euch im Forum schlau gemacht und mal FRST durchlaufen lassen

Jetzt komme ich allein nicht mehr weiter

Bitte vielelicht könnte mir jemand helfen abzuklären ob wir verseucht sind

FRST log

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 29-05-2015
Ran by sylvia (administrator) on SYLVIA-PC on 30-05-2015 12:04:52
Running from C:\Users\sylvia\Downloads\Desktop
Loaded Profiles: sylvia (Available Profiles: sylvia)
Platform: Microsoft Windows 7 Home Premium Service Pack 1 (X86) OS Language: Deutsch (Deutschland)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: hxxp://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AMD) C:\Windows\System32\atiesrxx.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Avira Operations GmbH & Co. KG) C:\Program Files\Avira\AntiVir Desktop\sched.exe
(Avira Operations GmbH & Co. KG) C:\Program Files\Avira\AntiVir Desktop\avguard.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Program Files\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
(Intel Corporation) C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
(Advanced Micro Devices Inc.) C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(ATI Technologies Inc.) C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
(Microsoft Corporation) C:\Program Files\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
(Teruten) C:\Windows\System32\FsUsbExService.Exe
() C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
(RealNetworks, Inc.) C:\Program Files\Real\RealPlayer\RPDS\Bin\rpdsvc.exe
() C:\Program Files\Real\UpdateService\RealPlayerUpdateSvc.exe
(TomTom) C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
(Avira Operations GmbH & Co. KG) C:\Program Files\Avira\My Avira\Avira.OE.ServiceHost.exe
(Intel Corporation) C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
(Avira Operations GmbH & Co. KG) C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
(Dritek System Inc.) C:\Program Files\Launch Manager\LManager.EXE
(Hewlett-Packard) C:\Program Files\HP\HP Software Update\hpwuschd2.exe
(Realtek Semiconductor Corp.) C:\Users\sylvia\AppData\Local\Temp\RtkBtMnt.exe
(Avira Operations GmbH & Co. KG) C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
(RealNetworks, Inc.) C:\Program Files\Real\RealPlayer\Update\realsched.exe
() C:\Program Files\RealNetworks\RealDownloader\downloader2.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
(Samsung Electronics Co., Ltd.) C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe
(Macrovision Corporation) C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
(Microsoft Corporation) C:\Program Files\Windows Sidebar\sidebar.exe
(TomTom) C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
(Hewlett-Packard Co.) C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
(RealNetworks, Inc.) C:\Program Files\Real\RealPlayer\RPDS\Bin\rpsystray.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Hewlett-Packard Co.) C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe
(Hewlett-Packard Co.) C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe
(Avira Operations GmbH & Co. KG) C:\Program Files\Avira\My Avira\Avira.OE.Systray.exe
(Hewlett-Packard) C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
(Mozilla Corporation) C:\Program Files\Mozilla Firefox\firefox.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [IAAnotif] => C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe [186904 2009-06-04] (Intel Corporation)
HKLM\...\Run: [StartCCC] => C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [98304 2009-07-07] (Advanced Micro Devices, Inc.)
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe [7600672 2009-07-06] (Realtek Semiconductor)
HKLM\...\Run: [Skytel] => C:\Program Files\Realtek\Audio\HDA\Skytel.exe [1833504 2009-07-06] (Realtek Semiconductor Corp.)
HKLM\...\Run: [LManager] => C:\Program Files\Launch Manager\LManager.EXE [842248 2009-09-15] (Dritek System Inc.)
HKLM\...\Run: [APSDaemon] => C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe [60712 2015-03-20] (Apple Inc.)
HKLM\...\Run: [HP Software Update] => C:\Program Files\HP\HP Software Update\HPWuSchd2.exe [49208 2011-05-10] (Hewlett-Packard)
HKLM\...\Run: [NPSStartup] => [X]
HKLM\...\Run: [avgnt] => C:\Program Files\Avira\AntiVir Desktop\avgnt.exe [728312 2015-05-12] (Avira Operations GmbH & Co. KG)
HKLM\...\Run: [] => [X]
HKLM\...\Run: [QuickTime Task] => C:\Program Files\QuickTime\QTTask.exe [421888 2014-10-02] (Apple Inc.)
HKLM\...\Run: [TkBellExe] => c:\program files\real\realplayer\Update\realsched.exe [296520 2015-02-09] (RealNetworks, Inc.)
HKLM\...\Run: [RealDownloader] => C:\Program Files\RealNetworks\RealDownloader\downloader2.exe [560192 2014-10-29] ()
HKLM\...\Run: [Avira Systray] => C:\Program Files\Avira\My Avira\Avira.OE.Systray.exe [129272 2015-03-16] (Avira Operations GmbH & Co. KG)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [157480 2015-04-07] (Apple Inc.)
HKLM\...\Run: [Adobe ARM] => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1022152 2014-12-19] (Adobe Systems Incorporated)
HKU\S-1-5-21-1540189368-1180668933-4107768583-1000\...\Run: [AutoStartNPSAgent] => C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe [102400 2009-04-02] (Samsung Electronics Co., Ltd.)
HKU\S-1-5-21-1540189368-1180668933-4107768583-1000\...\Run: [ISUSPM] => C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe [218032 2006-09-11] (Macrovision Corporation)
HKU\S-1-5-21-1540189368-1180668933-4107768583-1000\...\Run: [MobileDocuments] => C:\Program Files\Common Files\Apple\Internet Services\ubd.exe
HKU\S-1-5-21-1540189368-1180668933-4107768583-1000\...\Run: [TomTomHOME.exe] => C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe [247768 2012-12-05] (TomTom)
HKU\S-1-5-21-1540189368-1180668933-4107768583-1000\...\Run: [Skype] => C:\Program Files\Skype\Phone\Skype.exe [31280256 2015-04-17] (Skype Technologies S.A.)
HKU\S-1-5-21-1540189368-1180668933-4107768583-1000\...\Run: [iCloudServices] => C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe [43816 2015-04-26] (Apple Inc.)
HKU\S-1-5-21-1540189368-1180668933-4107768583-1000\...\Run: [ApplePhotoStreams] => C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe [43816 2015-04-26] (Apple Inc.)
HKU\S-1-5-21-1540189368-1180668933-4107768583-1000\...\MountPoints2: F - F:\OpenFiles.exe
HKU\S-1-5-21-1540189368-1180668933-4107768583-1000\...\MountPoints2: {713310e1-5723-11e2-88f4-00238be5f39c} - F:\OpenFiles.exe
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk [2011-10-24]
ShortcutTarget: HP Digital Imaging Monitor.lnk -> C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe (Hewlett-Packard Co.)
Startup: C:\Users\sylvia\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Bildschirmausschnitt- und Startprogramm.lnk [2013-09-27]
ShortcutTarget: OneNote 2007 Bildschirmausschnitt- und Startprogramm.lnk -> C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (Microsoft Corporation)
ShellIconOverlayIdentifiers: [DropboxExt1] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\sylvia\AppData\Roaming\Dropbox\bin\DropboxExt.25.dll [2015-02-11] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [DropboxExt2] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\sylvia\AppData\Roaming\Dropbox\bin\DropboxExt.25.dll [2015-02-11] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [DropboxExt3] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\sylvia\AppData\Roaming\Dropbox\bin\DropboxExt.25.dll [2015-02-11] (Dropbox, Inc.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-1540189368-1180668933-4107768583-1000\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.upc.at/upcmail/
HKU\S-1-5-21-1540189368-1180668933-4107768583-1000\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = hxxp://at.msn.com/?ocid=iehp
BHO: HP Print Enhancer -> {0347C33E-8762-4905-BF09-768834316C61} -> C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll [2009-05-21] (Hewlett-Packard Co.)
BHO: RealNetworks Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\Program Files\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll [2014-10-27] (RealDownloader)
BHO: Windows Live Anmelde-Hilfsprogramm -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-01-22] (Microsoft Corporation)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2015-03-02] (Google Inc.)
BHO: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2015-05-01] (Microsoft Corporation)
BHO: WOT Helper -> {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} -> C:\Program Files\WOT\WOT.dll [2012-08-02] ()
BHO: HP Smart BHO Class -> {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} -> C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll [2009-05-21] (Hewlett-Packard Co.)
Toolbar: HKLM - WOT - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll [2012-08-02] ()
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2015-03-02] (Google Inc.)
Toolbar: HKU\S-1-5-21-1540189368-1180668933-4107768583-1000 -> No Name - {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
Toolbar: HKU\S-1-5-21-1540189368-1180668933-4107768583-1000 -> WOT - {71576546-354D-41C9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll [2012-08-02] ()
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll [2014-05-02] (Skype Technologies)
Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2015-05-01] (Microsoft Corporation)
Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files\WOT\WOT.dll [2012-08-02] ()
Winsock: Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [121704 2011-08-30] (Apple Inc.)
Tcpip\Parameters: [DhcpNameServer] 192.168.0.1

FireFox:
========
FF ProfilePath: C:\Users\sylvia\AppData\Roaming\Mozilla\Firefox\Profiles\69npgaob.default
FF SearchEngineOrder.1: Ask.com
FF SearchEngineOrder.3: Bing
FF SelectedSearchEngine: Bing
FF Keyword.URL: hxxp://www.bing.com/search?FORM=UP97DF&PC=UP97&dt=071413&q=
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF32_17_0_0_169.dll [2015-04-16] ()
FF Plugin: @Apple.com/iTunes,version=1.0 -> C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll [2014-10-30] ()
FF Plugin: @Google.com/GoogleEarthPlugin -> C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll [2013-10-07] (Google)
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files\Microsoft Silverlight\5.1.40416.0\npctrl.dll [2015-04-15] ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeLive,version=1.5 -> C:\Program Files\Microsoft\Office Live\npOLW.dll [2010-04-26] (Microsoft Corp.)
FF Plugin: @microsoft.com/WLPG,version=14.0.8117.0416 -> C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll [2010-04-16] (Microsoft Corporation)
FF Plugin: @real.com/nppl3260;version=17.0.15.10 -> c:\program files\real\realplayer\Netscape6\nppl3260.dll [2015-02-09] (RealNetworks, Inc.)
FF Plugin: @real.com/nprndlhtml5videoshim;version=17.0.15 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll [2014-10-27] (RealNetworks, Inc.)
FF Plugin: @real.com/nprpchromebrowserrecordext;version=15.0.4.53 -> C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll [2012-06-08] (RealNetworks, Inc.)
FF Plugin: @real.com/nprphtml5videoshim;version=15.0.4.53 -> C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll [2012-06-08] (RealNetworks, Inc.)
FF Plugin: @real.com/nprpplugin;version=17.0.15.10 -> c:\program files\real\realplayer\Netscape6\nprpplugin.dll [2015-02-09] (RealPlayer Cloud)
FF Plugin: @tools.google.com/Google Update;version=3 -> C:\Program Files\Google\Update\1.3.27.5\npGoogleUpdate3.dll [2015-05-19] (Google Inc.)
FF Plugin: @tools.google.com/Google Update;version=9 -> C:\Program Files\Google\Update\1.3.27.5\npGoogleUpdate3.dll [2015-05-19] (Google Inc.)
FF Plugin: Adobe Reader -> C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2015-05-01] (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-1540189368-1180668933-4107768583-1000: amazon.com/AmazonMP3DownloaderPlugin -> C:\Program Files\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin101753.dll [2012-10-30] (Amazon.com, Inc.)
FF SearchPlugin: C:\Users\sylvia\AppData\Roaming\Mozilla\Firefox\Profiles\69npgaob.default\searchplugins\askcom.xml [2012-08-02]
FF SearchPlugin: C:\Users\sylvia\AppData\Roaming\Mozilla\Firefox\Profiles\69npgaob.default\searchplugins\bingp.xml [2013-07-14]
FF Extension: 20-20 3D Viewer - IKEA - C:\Users\sylvia\AppData\Roaming\Mozilla\Firefox\Profiles\69npgaob.default\Extensions\2020Player_IKEA@2020Technologies.com [2014-06-05]
FF Extension: Avira Browser Safety - C:\Users\sylvia\AppData\Roaming\Mozilla\Firefox\Profiles\69npgaob.default\Extensions\abs@avira.com [2015-05-30]
FF Extension: Ghostery - C:\Users\sylvia\AppData\Roaming\Mozilla\Firefox\Profiles\69npgaob.default\Extensions\firefox@ghostery.com.xpi [2013-08-19]
FF Extension: Skype Click to Call - C:\Program Files\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}.xpi [2015-05-02]
FF HKLM\...\Firefox\Extensions: [smartwebprinting@hp.com] - C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
FF Extension: HP Smart Web Printing - C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2011-10-24]
FF HKLM\...\Firefox\Extensions: [{ABDE892B-13A8-4d1b-88E6-365A6E755758}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext
FF Extension: RealDownloader - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext [2015-02-09]
FF HKLM\...\Firefox\Extensions: [{338950EA-82DB-44C1-930D-0C28E023C9F0}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext
FF HKU\S-1-5-21-1540189368-1180668933-4107768583-1000\...\Firefox\Extensions: [smartwebprinting@hp.com] - C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
FF ExtraCheck: C:\Program Files\mozilla firefox\defaults\pref\itms.js [2015-05-02]

Chrome:
=======
CHR DefaultSearchKeyword: Default -> bing.com
CHR DefaultSearchURL: Default -> https://www.bing.com/search?setmkt=de-AT&q={searchTerms}
CHR DefaultNewTabURL: Default -> https://www.bing.com/chrome/newtab?setmkt=de-AT
CHR DefaultSuggestURL: Default -> hxxp://api.bing.com/osjson.aspx?query={searchTerms}&language={language}
CHR Profile: C:\Users\sylvia\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\sylvia\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2015-02-09]
CHR Extension: (RealPlayer Downloader) - C:\Users\sylvia\AppData\Local\Google\Chrome\User Data\Default\Extensions\idhngdhcfkoamngbedgpaokgjbnpdiji [2013-02-26]
CHR Extension: (Skype Click to Call) - C:\Users\sylvia\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl [2012-08-28]
CHR Extension: (Google Wallet) - C:\Users\sylvia\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-12-04]
CHR HKLM\...\Chrome\Extension: [flliilndjeohchalpbbcdekjklbdgfkk] - https://clients2.google.com/service/update2/crx
CHR HKLM\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files\Skype\Toolbars\ChromeExtension\skype_chrome_extension.crx [2015-05-01]

========================== Services (Whitelisted) =================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S2 AntiVirMailService; C:\Program Files\Avira\AntiVir Desktop\avmailc7.exe [827640 2015-05-12] (Avira Operations GmbH & Co. KG)
R2 AntiVirSchedulerService; C:\Program Files\Avira\AntiVir Desktop\sched.exe [434424 2015-05-12] (Avira Operations GmbH & Co. KG)
R2 AntiVirService; C:\Program Files\Avira\AntiVir Desktop\avguard.exe [434424 2015-05-12] (Avira Operations GmbH & Co. KG)
S2 AntiVirWebService; C:\Program Files\Avira\AntiVir Desktop\avwebg7.exe [1185584 2015-05-12] (Avira Operations GmbH & Co. KG)
R2 Avira.OE.ServiceHost; C:\Program Files\Avira\My Avira\Avira.OE.ServiceHost.exe [201008 2015-03-16] (Avira Operations GmbH & Co. KG)
R2 c2cautoupdatesvc; C:\Program Files\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [1394816 2015-05-01] (Microsoft Corporation)
R2 c2cpnrsvc; C:\Program Files\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [1772672 2015-05-01] (Microsoft Corporation)
R2 FsUsbExService; C:\Windows\system32\FsUsbExService.Exe [233472 2009-03-31] (Teruten) [File not signed]
R3 hpqcxs08; C:\Program Files\HP\Digital Imaging\bin\hpqcxs08.dll [248832 2009-05-21] (Hewlett-Packard Co.) [File not signed]
R2 hpqddsvc; C:\Program Files\HP\Digital Imaging\bin\hpqddsvc.dll [133120 2009-05-21] (Hewlett-Packard Co.) [File not signed]
R2 Net Driver HPZ12; C:\Windows\system32\HPZinw12.dll [44032 2010-08-06] (Hewlett-Packard) [File not signed]
R2 Pml Driver HPZ12; C:\Windows\system32\HPZipm12.dll [53760 2010-08-06] (Hewlett-Packard) [File not signed]
R2 RealNetworks Downloader Resolver Service; C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe [39568 2014-10-26] ()
R2 RealPlayer Cloud Service; c:\program files\real\realplayer\RPDS\Bin\rpdsvc.exe [1141848 2015-02-09] (RealNetworks, Inc.)
R2 RealPlayerUpdateSvc; C:\Program Files\Real\UpdateService\RealPlayerUpdateSvc.exe [31856 2014-10-30] ()
S3 ServiceLayer; C:\Program Files\PC Connectivity Solution\ServiceLayer.exe [430592 2008-04-07] (Nokia.) [File not signed]
R2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [680960 2013-05-27] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 avgntflt; C:\Windows\System32\DRIVERS\avgntflt.sys [107400 2015-05-12] (Avira Operations GmbH & Co. KG)
R1 avipbb; C:\Windows\System32\DRIVERS\avipbb.sys [136216 2015-05-12] (Avira Operations GmbH & Co. KG)
R1 avkmgr; C:\Windows\System32\DRIVERS\avkmgr.sys [37896 2015-05-12] (Avira Operations GmbH & Co. KG)
R2 avnetflt; C:\Windows\System32\DRIVERS\avnetflt.sys [37896 2015-03-10] (Avira Operations GmbH & Co. KG)
R3 FsUsbExDisk; C:\Windows\system32\FsUsbExDisk.SYS [36608 2009-03-31] () [File not signed]
R3 L1E; C:\Windows\System32\DRIVERS\L1E62x86.sys [48640 2009-08-23] (Atheros Communications, Inc.)
R3 nuvotoncir; C:\Windows\System32\DRIVERS\nuvotoncir.sys [44544 2009-08-31] (Nuvoton Technology Corporation)
R3 RTHDMIAzAudService; C:\Windows\System32\drivers\RtHDMIV.sys [159776 2009-06-24] (Realtek Semiconductor Corp.)
R1 ssmdrv; C:\Windows\System32\DRIVERS\ssmdrv.sys [28520 2012-08-27] (Avira GmbH)
S3 ss_bbus; C:\Windows\System32\DRIVERS\ss_bbus.sys [98432 2009-09-19] (MCCI)
S3 ss_bmdfl; C:\Windows\System32\DRIVERS\ss_bmdfl.sys [14848 2009-09-19] (MCCI Corporation)
S3 ss_bmdm; C:\Windows\System32\DRIVERS\ss_bmdm.sys [123648 2009-09-19] (MCCI Corporation)
S3 winbondcir; C:\Windows\System32\DRIVERS\winbondcir.sys [43008 2007-03-28] (Winbond Electronics Corporation)

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-05-30 12:04 - 2015-05-30 12:05 - 00000000 ____D () C:\FRST
2015-05-30 12:03 - 2015-05-30 12:03 - 01147392 _____ (Farbar) C:\Users\sylvia\Downloads\FRST.exe
2015-05-13 10:48 - 2015-05-01 15:16 - 00102608 _____ (Microsoft Corporation) C:\Windows\system32\PresentationCFFRasterizerNative_v0300.dll
2015-05-13 08:53 - 2015-04-27 21:11 - 03989440 _____ (Microsoft Corporation) C:\Windows\system32\ntkrnlpa.exe
2015-05-13 08:53 - 2015-04-27 21:11 - 03934144 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2015-05-13 08:53 - 2015-04-27 21:11 - 00137664 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2015-05-13 08:53 - 2015-04-27 21:11 - 00067520 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecdd.sys
2015-05-13 08:53 - 2015-04-27 21:08 - 01307648 _____ (Microsoft Corporation) C:\Windows\system32\ntdll.dll
2015-05-13 08:53 - 2015-04-27 21:05 - 00851456 _____ (Microsoft Corporation) C:\Windows\system32\diagtrack.dll
2015-05-13 08:53 - 2015-04-27 21:05 - 00635392 _____ (Microsoft Corporation) C:\Windows\system32\tdh.dll
2015-05-13 08:53 - 2015-04-27 21:05 - 00400896 _____ (Microsoft Corporation) C:\Windows\system32\srcore.dll
2015-05-13 08:53 - 2015-04-27 21:05 - 00259584 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2015-05-13 08:53 - 2015-04-27 21:05 - 00221184 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2015-05-13 08:53 - 2015-04-27 21:05 - 00172032 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2015-05-13 08:53 - 2015-04-27 21:05 - 00100352 _____ (Microsoft Corporation) C:\Windows\system32\sspicli.dll
2015-05-13 08:53 - 2015-04-27 21:05 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\sechost.dll
2015-05-13 08:53 - 2015-04-27 21:05 - 00065536 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2015-05-13 08:53 - 2015-04-27 21:05 - 00043008 _____ (Microsoft Corporation) C:\Windows\system32\srclient.dll
2015-05-13 08:53 - 2015-04-27 21:05 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\secur32.dll
2015-05-13 08:53 - 2015-04-27 21:05 - 00015872 _____ (Microsoft Corporation) C:\Windows\system32\sspisrv.dll
2015-05-13 08:53 - 2015-04-27 21:04 - 01061376 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2015-05-13 08:53 - 2015-04-27 21:04 - 00641536 _____ (Microsoft Corporation) C:\Windows\system32\advapi32.dll
2015-05-13 08:53 - 2015-04-27 21:04 - 00550912 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2015-05-13 08:53 - 2015-04-27 21:04 - 00364544 _____ (Microsoft Corporation) C:\Windows\system32\tracerpt.exe
2015-05-13 08:53 - 2015-04-27 21:04 - 00262656 _____ (Microsoft Corporation) C:\Windows\system32\rstrui.exe
2015-05-13 08:53 - 2015-04-27 21:04 - 00082944 _____ (Microsoft Corporation) C:\Windows\system32\logman.exe
2015-05-13 08:53 - 2015-04-27 21:04 - 00069632 _____ (Microsoft Corporation) C:\Windows\system32\smss.exe
2015-05-13 08:53 - 2015-04-27 21:04 - 00040448 _____ (Microsoft Corporation) C:\Windows\system32\typeperf.exe
2015-05-13 08:53 - 2015-04-27 21:04 - 00038912 _____ (Microsoft Corporation) C:\Windows\system32\csrsrv.dll
2015-05-13 08:53 - 2015-04-27 21:04 - 00037888 _____ (Microsoft Corporation) C:\Windows\system32\relog.exe
2015-05-13 08:53 - 2015-04-27 21:04 - 00022528 _____ (Microsoft Corporation) C:\Windows\system32\lsass.exe
2015-05-13 08:53 - 2015-04-27 21:04 - 00017408 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2015-05-13 08:53 - 2015-04-27 21:03 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\auditpol.exe
2015-05-13 08:53 - 2015-04-27 21:03 - 00017408 _____ (Microsoft Corporation) C:\Windows\system32\diskperf.exe
2015-05-13 08:53 - 2015-04-27 21:01 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll
2015-05-13 08:53 - 2015-04-27 21:01 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\msobjs.dll
2015-05-13 08:53 - 2015-04-27 20:59 - 00686080 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
2015-05-13 08:53 - 2015-04-27 20:59 - 00006656 _____ (Microsoft Corporation) C:\Windows\system32\apisetschema.dll
2015-05-13 08:53 - 2015-04-27 20:00 - 00036864 _____ (Microsoft Corporation) C:\Windows\system32\UtcResources.dll
2015-05-13 08:53 - 2015-04-20 04:56 - 01250816 _____ (Microsoft Corporation) C:\Windows\system32\DWrite.dll
2015-05-13 08:53 - 2015-04-20 04:56 - 00909312 _____ (Microsoft Corporation) C:\Windows\system32\FntCache.dll
2015-05-13 08:53 - 2015-01-29 05:02 - 02311168 _____ (Microsoft Corporation) C:\Windows\system32\wpdshext.dll
2015-05-13 08:52 - 2015-05-05 03:12 - 00248832 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2015-05-13 08:52 - 2015-04-22 03:48 - 00342736 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2015-05-13 08:52 - 2015-04-21 18:25 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2015-05-13 08:52 - 2015-04-21 18:25 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2015-05-13 08:52 - 2015-04-21 18:24 - 19691008 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2015-05-13 08:52 - 2015-04-21 18:11 - 00504320 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2015-05-13 08:52 - 2015-04-21 18:11 - 00062464 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2015-05-13 08:52 - 2015-04-21 18:10 - 00047616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2015-05-13 08:52 - 2015-04-21 18:09 - 00341504 _____ (Microsoft Corporation) C:\Windows\system32\html.iec
2015-05-13 08:52 - 2015-04-21 18:08 - 00064000 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2015-05-13 08:52 - 2015-04-21 18:04 - 02278400 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2015-05-13 08:52 - 2015-04-21 18:03 - 00047104 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2015-05-13 08:52 - 2015-04-21 18:02 - 00030720 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2015-05-13 08:52 - 2015-04-21 18:00 - 00478208 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2015-05-13 08:52 - 2015-04-21 17:58 - 00664576 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2015-05-13 08:52 - 2015-04-21 17:58 - 00115712 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2015-05-13 08:52 - 2015-04-21 17:58 - 00102912 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2015-05-13 08:52 - 2015-04-21 17:57 - 00620032 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2015-05-13 08:52 - 2015-04-21 17:51 - 00667648 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2015-05-13 08:52 - 2015-04-21 17:48 - 00418304 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2015-05-13 08:52 - 2015-04-21 17:43 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2015-05-13 08:52 - 2015-04-21 17:39 - 00168960 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2015-05-13 08:52 - 2015-04-21 17:38 - 00076288 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2015-05-13 08:52 - 2015-04-21 17:36 - 00285696 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2015-05-13 08:52 - 2015-04-21 17:31 - 04305920 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2015-05-13 08:52 - 2015-04-21 17:26 - 00688640 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2015-05-13 08:52 - 2015-04-21 17:26 - 00685568 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2015-05-13 08:52 - 2015-04-21 17:25 - 02052608 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2015-05-13 08:52 - 2015-04-21 17:24 - 01155072 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2015-05-13 08:52 - 2015-04-21 17:17 - 12828672 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2015-05-13 08:52 - 2015-04-21 17:02 - 01882112 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2015-05-13 08:52 - 2015-04-21 16:58 - 01310208 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2015-05-13 08:52 - 2015-04-21 16:56 - 00710144 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2015-05-13 08:52 - 2015-04-20 04:03 - 02382336 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2015-05-13 08:52 - 2015-04-18 04:56 - 00342016 _____ (Microsoft Corporation) C:\Windows\system32\certcli.dll
2015-05-13 08:52 - 2015-04-13 05:19 - 00259072 _____ (Microsoft Corporation) C:\Windows\system32\services.exe
2015-05-13 08:51 - 2015-04-08 05:14 - 00216064 _____ (Microsoft Corporation) C:\Windows\system32\InkEd.dll
2015-05-13 08:51 - 2015-04-08 05:14 - 00019968 _____ (Microsoft Corporation) C:\Windows\system32\jnwmon.dll
2015-05-13 08:51 - 2015-03-04 06:11 - 00005120 _____ (Microsoft Corporation) C:\Windows\system32\shimeng.dll
2015-05-13 08:51 - 2015-03-04 06:10 - 00295936 _____ (Microsoft Corporation) C:\Windows\system32\apphelp.dll
2015-05-13 08:51 - 2015-03-04 06:10 - 00062464 _____ (Microsoft Corporation) C:\Windows\system32\aelupsvc.dll
2015-05-13 08:51 - 2015-03-04 06:10 - 00020992 _____ (Microsoft Corporation) C:\Windows\system32\sdbinst.exe
2015-05-13 08:51 - 2015-02-18 09:06 - 00123904 _____ (Microsoft Corporation) C:\Windows\system32\poqexec.exe
2015-05-06 15:11 - 2015-05-06 15:11 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iCloud
2015-05-02 16:00 - 2015-05-02 16:00 - 00000000 ____D () C:\Program Files\Mozilla Firefox

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-05-30 11:40 - 2012-02-28 17:49 - 00001098 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-05-30 11:29 - 2012-04-04 13:34 - 00000884 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-05-30 11:26 - 2012-04-26 16:32 - 00000000 ____D () C:\Program Files\Mozilla Maintenance Service
2015-05-30 11:17 - 2011-10-24 18:52 - 01619973 _____ () C:\Windows\WindowsUpdate.log
2015-05-30 09:26 - 2011-10-24 19:49 - 00000000 ____D () C:\Users\sylvia\AppData\Roaming\Skype
2015-05-30 09:25 - 2011-11-21 12:02 - 00000000 ___RD () C:\Users\sylvia\Dropbox
2015-05-30 09:14 - 2009-07-14 06:34 - 00023376 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-05-30 09:14 - 2009-07-14 06:34 - 00023376 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-05-30 09:02 - 2011-11-21 12:00 - 00000000 ____D () C:\Users\sylvia\AppData\Roaming\Dropbox
2015-05-30 08:59 - 2012-02-28 17:49 - 00001094 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-05-30 08:59 - 2009-07-14 06:53 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-05-30 08:59 - 2009-07-14 06:39 - 00160641 _____ () C:\Windows\setupact.log
2015-05-28 18:52 - 2011-10-24 19:49 - 00000000 ___RD () C:\Program Files\Skype
2015-05-26 15:42 - 2012-08-28 09:40 - 00002125 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2015-05-23 13:16 - 2014-06-14 10:18 - 00000000 ____D () C:\Users\sylvia\AppData\Local\Adobe
2015-05-23 13:13 - 2012-04-04 13:34 - 00778416 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerApp.exe
2015-05-23 13:13 - 2011-10-25 18:02 - 00142512 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerCPLApp.cpl
2015-05-20 11:20 - 2015-04-04 20:08 - 00000000 ___SD () C:\Windows\system32\GWX
2015-05-15 13:35 - 2013-08-20 10:12 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
2015-05-14 15:23 - 2009-07-14 04:37 - 00000000 ____D () C:\Windows\rescache
2015-05-13 19:04 - 2009-07-14 10:56 - 00000000 ____D () C:\Program Files\Windows Journal
2015-05-13 16:35 - 2009-07-14 04:37 - 00000000 ____D () C:\Windows\Microsoft.NET
2015-05-13 15:00 - 2011-10-24 19:13 - 01620684 _____ () C:\Windows\system32\PerfStringBackup.INI
2015-05-13 14:54 - 2009-07-14 06:33 - 00303816 _____ () C:\Windows\system32\FNTCACHE.DAT
2015-05-13 14:51 - 2009-07-14 04:37 - 00000000 ____D () C:\Windows\system32\de-DE
2015-05-13 14:51 - 2009-07-14 04:37 - 00000000 ____D () C:\Windows\system32\AdvancedInstallers
2015-05-13 14:50 - 2011-10-24 19:29 - 00000000 ____D () C:\Program Files\Microsoft Silverlight
2015-05-13 10:48 - 2011-10-24 19:40 - 00000000 ____D () C:\ProgramData\Microsoft Help
2015-05-13 10:46 - 2013-08-14 14:23 - 00000000 ____D () C:\Windows\system32\MRT
2015-05-13 10:40 - 2011-10-24 20:27 - 137310008 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2015-05-13 10:35 - 2011-10-24 19:29 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2015-05-12 12:57 - 2012-11-15 22:08 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Avira
2015-05-12 12:54 - 2012-11-15 22:08 - 00136216 _____ (Avira Operations GmbH & Co. KG) C:\Windows\system32\Drivers\avipbb.sys
2015-05-12 12:54 - 2012-11-15 22:08 - 00107400 _____ (Avira Operations GmbH & Co. KG) C:\Windows\system32\Drivers\avgntflt.sys
2015-05-12 12:54 - 2012-11-15 22:08 - 00037896 _____ (Avira Operations GmbH & Co. KG) C:\Windows\system32\Drivers\avkmgr.sys
2015-05-09 07:59 - 2011-11-21 12:01 - 00000000 ____D () C:\Users\sylvia\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox
2015-05-06 15:20 - 2011-10-24 19:52 - 00000000 ____D () C:\Users\sylvia\AppData\Roaming\Apple Computer

==================== Files in the root of some directories =======

2011-12-21 12:05 - 2011-12-21 12:05 - 0002528 _____ () C:\Users\sylvia\AppData\Roaming\$_hpcst$.hpc
2012-01-07 20:48 - 2012-01-07 20:48 - 3893824 _____ () C:\Users\sylvia\AppData\Roaming\UserTile.png
2011-10-24 22:44 - 2011-10-24 22:54 - 0001244 _____ () C:\ProgramData\hpzinstall.log

Some files in TEMP:
====================
C:\Users\sylvia\AppData\Local\Temp\AskSLib.dll
C:\Users\sylvia\AppData\Local\Temp\avgnt.exe
C:\Users\sylvia\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmppb7vej.dll
C:\Users\sylvia\AppData\Local\Temp\FlashPlayerUpdate.exe
C:\Users\sylvia\AppData\Local\Temp\FP_AX_MSI_INSTALLER.exe
C:\Users\sylvia\AppData\Local\Temp\FP_PL_PFS_INSTALLER.exe
C:\Users\sylvia\AppData\Local\Temp\install_reader10_de_gtba_aih.exe
C:\Users\sylvia\AppData\Local\Temp\ose00000.exe
C:\Users\sylvia\AppData\Local\Temp\RtkBtMnt.exe
C:\Users\sylvia\AppData\Local\Temp\SkypeSetup.exe
C:\Users\sylvia\AppData\Local\Temp\stubhelper.dll
C:\Users\sylvia\AppData\Local\Temp\_is473C.exe


==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\explorer.exe => File is digitally signed
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2015-05-24 12:19

==================== End of log ============================

und

addition:
Additional scan result of Farbar Recovery Scan Tool (x86) Version: 29-05-2015
Ran by sylvia at 2015-05-30 12:07:07
Running from C:\Users\sylvia\Downloads\Desktop
Boot Mode: Normal
==========================================================


==================== Accounts: =============================

Administrator (S-1-5-21-1540189368-1180668933-4107768583-500 - Administrator - Disabled)
Gast (S-1-5-21-1540189368-1180668933-4107768583-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-1540189368-1180668933-4107768583-1002 - Limited - Enabled)
sylvia (S-1-5-21-1540189368-1180668933-4107768583-1000 - Administrator - Enabled) => C:\Users\sylvia

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Avira Antivirus (Enabled - Up to date) {4D041356-F94D-285F-8768-AAE50FA36859}
AS: Avira Antivirus (Enabled - Up to date) {F665F2B2-DF77-27D1-BDD8-9197742422E4}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

32 Bit HP CIO Components Installer (Version: 7.1.8 - Hewlett-Packard) Hidden
Adobe Flash Player 17 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 17.0.0.188 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.11) - Deutsch (HKLM\...\{AC76BA86-7AD7-1031-7B44-AB0000000001}) (Version: 11.0.11 - Adobe Systems Incorporated)
Amazon MP3-Downloader 1.0.17 (HKLM\...\Amazon MP3-Downloader) (Version: 1.0.17 - Amazon Services LLC)
Apple Application Support (32-Bit) (HKLM\...\{AFA1153A-F547-409B-B837-3A0D6C5A3FEC}) (Version: 3.1.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{E1DB0812-2D60-43DB-AE09-6C7027D93B28}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI Catalyst Install Manager (HKLM\...\{2DEEAFDD-46A9-577A-9EB7-A0B3896A6F77}) (Version: 3.0.732.0 - ATI Technologies, Inc.)
Avira (HKLM\...\{b5675cc4-ab8b-4945-8c1d-4c5479556d6a}) (Version: 1.1.34.19732 - Avira Operations GmbH & Co. KG)
Avira (Version: 1.1.34.19732 - Avira Operations GmbH & Co. KG) Hidden
Avira Antivirus (HKLM\...\Avira Antivirus) (Version: 15.0.10.434 - Avira Operations GmbH & Co. KG)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
BufferChm (Version: 130.0.331.000 - Hewlett-Packard) Hidden
ccc-core-static (Version: 2009.0707.2224.38408 - Ihr Firmenname) Hidden
Copy (Version: 130.0.366.000 - Hewlett-Packard) Hidden
Destinations (Version: 130.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (Version: 130.0.372.000 - Hewlett-Packard) Hidden
DJ_AIO_06_F2400_SW_Min (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Dropbox (HKU\S-1-5-21-1540189368-1180668933-4107768583-1000\...\Dropbox) (Version: 3.4.6 - Dropbox, Inc.)
F2400 (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Google Chrome (HKLM\...\Google Chrome) (Version: 43.0.2357.81 - Google Inc.)
Google Earth (HKLM\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6227.252 - Google Inc.)
Google Toolbar for Internet Explorer (Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (Version: 1.3.27.5 - Google Inc.) Hidden
GPBaseService2 (Version: 130.0.371.000 - Hewlett-Packard) Hidden
HDAUDIO Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_HDA_HSF) (Version: 7.80.4.55 - Conexant Systems)
Hewlett-Packard ACLM.NET v1.1.0.0 (Version: 1.00.0000 - Hewlett-Packard) Hidden
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Deskjet F2400 All-In-One Driver Software 13.0 Rel .6 (HKLM\...\{CDBF8C2D-04B0-4F9B-9AE1-7422F7F0EC94}) (Version: 13.0 - HP)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP Print Projects 1.0 (HKLM\...\HP Print Projects) (Version: 1.0 - HP)
HP Product Detection (HKLM\...\{A436F67F-687E-4736-BD2B-537121A804CF}) (Version: 11.14.0001 - HP)
HP Smart Web Printing 4.5 (HKLM\...\HP Smart Web Printing) (Version: 4.5 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (Version: 1.00.0000 - Microsoft) Hidden
HPPhotoGadget (Version: 130.0.282.000 - Hewlett-Packard) Hidden
hpPrintProjects (Version: 130.0.303.000 - Hewlett-Packard) Hidden
HPProductAssistant (Version: 130.0.371.000 - Hewlett-Packard) Hidden
HPSSupply (Version: 130.0.371.000 - Hewlett-Packard) Hidden
hpWLPGInstaller (Version: 130.0.303.000 - Hewlett-Packard) Hidden
iCloud (HKLM\...\{9A07AB4F-6B53-43E9-B7FC-7892E8C26BE3}) (Version: 4.1.1.53 - Apple Inc.)
ImageJ 1.45s (HKLM\...\ImageJ_is1) (Version: - NIH)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version: - Intel Corporation)
iTunes (HKLM\...\{CE1F04C7-79BC-4219-BE6A-BA490224D4B5}) (Version: 12.1.2.27 - Apple Inc.)
Launch Manager (HKLM\...\LManager) (Version: 3.0.04 - Acer Inc.)
MarketResearch (Version: 130.0.374.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4.5.1 (Deutsch) (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1031) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Live Add-in 1.5 (HKLM\...\{F40BBEC7-C2A4-4A00-9B24-7A055A2C5262}) (Version: 2.0.4024.1 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 37.0.2 (x86 de) (HKLM\...\Mozilla Firefox 37.0.2 (x86 de)) (Version: 37.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 31.2.0 - Mozilla)
Mozilla Thunderbird 31.2.0 (x86 de) (HKLM\...\Mozilla Thunderbird 31.2.0 (x86 de)) (Version: 31.2.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Nuvoton CIR Device Driver (HKLM\...\{2D3858B1-226A-420D-9C9D-B51864E85429}) (Version: 8.60.1000 - Nuvoton Technology Corporation)
PC Connectivity Solution (HKLM\...\{AC599724-5755-48C1-ABE7-ABB857652930}) (Version: 8.15.0.0 - Nokia)
QuickTime 7 (HKLM\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
RealDownloader (Version: 17.0.15.4 - RealNetworks, Inc.) Hidden
RealDownloader (Version: 17.0.15.7 - RealNetworks) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer Cloud (HKLM\...\RealPlayer 17.0) (Version: 17.0.15 - RealNetworks)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5888 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30102 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Safari (HKLM\...\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.)
SAMSUNG Mobile Composite Device Software (HKLM\...\SAMSUNG Mobile Composite Device) (Version: - )
Samsung Mobile Modem Device Software (HKLM\...\Samsung Mobile Modem Device) (Version: - )
SAMSUNG Mobile Modem Driver Set (HKLM\...\SAMSUNG Mobile Modem) (Version: - )
Samsung Mobile phone USB driver Software (HKLM\...\Samsung Mobile phone USB driver) (Version: - )
SAMSUNG Mobile USB Modem 1.0 Software (HKLM\...\SAMSUNG Mobile USB Modem 1.0) (Version: - )
SAMSUNG Mobile USB Modem Software (HKLM\...\SAMSUNG Mobile USB Modem) (Version: - )
Samsung New PC Studio (HKLM\...\InstallShield_{F193FC0E-9E18-40FC-A974-509A1BDD240A}) (Version: 1.00.0000 - Samsung Electronics Co., Ltd.)
Samsung New PC Studio (Version: 1.00.0000 - Samsung Electronics Co., Ltd.) Hidden
SAMSUNG USB Mobile Device Software (HKLM\...\SAMSUNG USB Mobile Device) (Version: - )
SamsungConnectivityCableDriver (HKLM\...\{7E84FAC8-C518-40F9-9807-7455301D6D25}) (Version: 6.83.6.2.1 - Samsung)
Scan (Version: 13.0.0.0 - Hewlett-Packard) Hidden
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)
Skype Click to Call (HKLM\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.4.0.9058 - Microsoft Corporation)
Skype™ 7.4 (HKLM\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.4.102 - Skype Technologies S.A.)
SmartWebPrinting (Version: 130.0.373.000 - Hewlett-Packard) Hidden
SolutionCenter (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Status (Version: 130.0.373.000 - Hewlett-Packard) Hidden
TomTom HOME (HKLM\...\{9017CEAF-BE5A-4F73-8A0E-C87E26971E55}) (Version: 2.9.3 - Ihr Firmenname)
TomTom HOME Visual Studio Merge Modules (HKLM\...\{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}) (Version: 1.0.2 - TomTom International B.V.)
Toolbox (Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (Version: 130.0.376.000 - Hewlett-Packard) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)
Update für Microsoft Office Excel 2007 Help (KB963678) (HKLM\...\{90120000-0016-0407-0000-0000000FF1CE}_HOMESTUDENTR_{BEC163EC-7A83-48A1-BFB6-3BF47CC2F8CF}) (Version: - Microsoft)
Update für Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM\...\{90120000-0018-0407-0000-0000000FF1CE}_HOMESTUDENTR_{EA160DA3-E9B5-4D03-A518-21D306665B96}) (Version: - Microsoft)
Update für Microsoft Office Word 2007 Help (KB963665) (HKLM\...\{90120000-001B-0407-0000-0000000FF1CE}_HOMESTUDENTR_{38472199-D7B6-4833-A949-10E4EE6365A1}) (Version: - Microsoft)
UpdateService (Version: 1.0.0 - RealNetworks, Inc.) Hidden
Upgrade Kit (HKLM\...\{1D0FDD6D-3C5E-4588-8ED0-02DC88014BF2}) (Version: 1.00.3002 - Acer Inc.)
Video Downloader (Version: 1.0.0 - RealNetworks) Hidden
VoiceOver Kit (HKLM\...\{6B4AD1A9-E73A-4184-9D6B-072F8A3C5EBA}) (Version: 1.42.128.0 - Apple Inc.)
WebReg (Version: 130.0.132.017 - Hewlett-Packard) Hidden
Windows Live Anmelde-Assistent (HKLM\...\{52B97218-98CB-4B8B-9283-D213C85E1AA4}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Essentials (HKLM\...\WinLiveSuite_Wave3) (Version: 14.0.8117.0416 - Microsoft Corporation)
Windows Live Sync (HKLM\...\{586509F0-350D-48B5-B763-9CC2F8D96C4C}) (Version: 14.0.8117.416 - Microsoft Corporation)
Windows Live-Uploadtool (HKLM\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Windows-Treiberpaket - MobileTop (sshpmdm) Modem (02/23/2007 2.5.0.0) (HKLM\...\6194C28A8F62DD817EA1B918E6E46E806A21B452) (Version: 02/23/2007 2.5.0.0 - MobileTop)
Windows-Treiberpaket - MobileTop (sshpusb) USB (02/23/2007 2.5.0.0) (HKLM\...\65B6FE5418CE28F4D72543FB2D964C3CEC83F161) (Version: 02/23/2007 2.5.0.0 - MobileTop)
Windows-Treiberpaket - Nokia pccsmcfd (10/12/2007 6.85.4.0) (HKLM\...\3A5DEFA413DDE699DBA6EBE0A63534ACA524D30F) (Version: 10/12/2007 6.85.4.0 - Nokia)
Winmail Opener 1.4 (HKLM\...\Winmail Opener) (Version: 1.4 - Eolsoft)
WOT for Internet Explorer (HKLM\...\{DCAEC601-735C-41AE-B84F-D792F09FB7D1}) (Version: 12.8.2.0 - WOT Services Oy)

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

CustomCLSID: HKU\S-1-5-21-1540189368-1180668933-4107768583-1000_Classes\CLSID\{005A3A96-BAC4-4B0A-94EA-C0CE100EA736}\localserver32 -> C:\Users\sylvia\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-1540189368-1180668933-4107768583-1000_Classes\CLSID\{047466F1-82AE-455A-AFC4-D3AC463FBF6B}\InprocServer32 -> C:\Windows\system32\mscoree.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-1540189368-1180668933-4107768583-1000_Classes\CLSID\{3f04dadf-6ea4-44d1-a507-03cad176f443}\InprocServer32 -> C:\Program Files\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin101753.dll (Amazon.com, Inc.)
CustomCLSID: HKU\S-1-5-21-1540189368-1180668933-4107768583-1000_Classes\CLSID\{ECD97DE5-3C8F-4ACB-AEEE-CCAB78F7711C}\InprocServer32 -> C:\Users\sylvia\AppData\Roaming\Dropbox\bin\DropboxExt.25.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-1540189368-1180668933-4107768583-1000_Classes\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\sylvia\AppData\Roaming\Dropbox\bin\DropboxExt.25.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-1540189368-1180668933-4107768583-1000_Classes\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\sylvia\AppData\Roaming\Dropbox\bin\DropboxExt.25.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-1540189368-1180668933-4107768583-1000_Classes\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\sylvia\AppData\Roaming\Dropbox\bin\DropboxExt.25.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-1540189368-1180668933-4107768583-1000_Classes\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\sylvia\AppData\Roaming\Dropbox\bin\DropboxExt.25.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-1540189368-1180668933-4107768583-1000_Classes\CLSID\{FB314EDD-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\sylvia\AppData\Roaming\Dropbox\bin\DropboxExt.25.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-1540189368-1180668933-4107768583-1000_Classes\CLSID\{FB314EDE-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\sylvia\AppData\Roaming\Dropbox\bin\DropboxExt.25.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-1540189368-1180668933-4107768583-1000_Classes\CLSID\{FB314EDF-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\sylvia\AppData\Roaming\Dropbox\bin\DropboxExt.25.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-1540189368-1180668933-4107768583-1000_Classes\CLSID\{FB314EE0-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\sylvia\AppData\Roaming\Dropbox\bin\DropboxExt.25.dll (Dropbox, Inc.)

==================== Restore Points =========================

05-05-2015 18:07:08 Windows Update
08-05-2015 18:12:19 Windows Update
12-05-2015 10:41:22 Windows Update
13-05-2015 10:31:30 Windows Update
13-05-2015 19:03:19 Windows Update
19-05-2015 16:55:39 Windows Update
20-05-2015 11:20:18 Windows Update
27-05-2015 19:08:42 Windows Update

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-14 04:04 - 2009-06-10 23:39 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {0476AA3B-0D35-45BF-8EF7-4A9211E8F74D} - System32\Tasks\RealDownloaderRealUpgradeScheduledTaskS-1-5-21-1540189368-1180668933-4107768583-1000 => C:\Program Files\RealNetworks\RealDownloader\RealUpgrade.exe [2014-10-27] (RealNetworks, Inc.)
Task: {137DA91D-6483-46E5-8272-4D02744DA2BD} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2014-12-19] (Adobe Systems Incorporated)
Task: {294D32AD-E6C0-4CA5-B310-AC77105EDC0E} - System32\Tasks\Microsoft\Windows\Setup\gwx\launchtrayprocess => C:\Windows\system32\GWX\GWX.exe [2015-05-07] (Microsoft Corporation)
Task: {2C7FF1EC-C823-4356-A252-B392910CD80C} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2014-10-26] (Google Inc.)
Task: {30DD0AFD-4C82-4186-A103-1B95F21C414B} - System32\Tasks\{C76A3C4A-183F-4EAC-ADE6-EA29C2AB7267} => pcalua.exe -a C:\Users\sylvia\Downloads\AmazonMP3DownloaderInstall(1).exe -d "C:\Program Files\Mozilla Firefox"
Task: {32E00739-0BD1-4BD5-96AA-AC7967391434} - System32\Tasks\{24F406EF-22D5-4BF6-B9F1-E86292215A64} => C:\Program Files\Microsoft Office\Office12\WINWORD.EXE [2015-03-18] (Microsoft Corporation)
Task: {35B4069D-DB43-4D55-B66F-D9125BC5B340} - System32\Tasks\Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B => schtasks
Task: {4ACF0D2E-ECC0-4E56-BA6B-6C885CB6D518} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {50784325-8306-4129-857D-B9813DBCCB5C} - System32\Tasks\RealDownloader Update Check => C:\Program Files\RealNetworks\RealDownloader\downloader2.exe [2014-10-29] ()
Task: {66C35102-163B-478B-ABAC-3853AF307441} - System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-1540189368-1180668933-4107768583-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2014-10-30] (RealNetworks, Inc.)
Task: {7648187B-A282-4D3D-B15C-B977D19F4382} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2015-05-23] (Adobe Systems Incorporated)
Task: {9100CD2B-624D-46D0-A66F-CFB47C5034C2} - System32\Tasks\RealUpgradeLogonTaskS-1-5-21-1540189368-1180668933-4107768583-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2014-10-30] (RealNetworks, Inc.)
Task: {99F3AF60-EEA1-4CDE-93A3-7865CB6F8CCE} - System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxconfig => C:\Windows\system32\GWX\GWXConfigManager.exe [2015-05-07] (Microsoft Corporation)
Task: {A097EF16-24CA-46C7-AFF4-9A6A737C5060} - System32\Tasks\RealDownloaderRealUpgradeLogonTaskS-1-5-21-1540189368-1180668933-4107768583-1000 => C:\Program Files\RealNetworks\RealDownloader\RealUpgrade.exe [2014-10-27] (RealNetworks, Inc.)
Task: {B28363CA-D937-4878-9555-8CAB135DFD20} - System32\Tasks\RealDownloaderDownloaderScheduledTaskS-1-5-21-1540189368-1180668933-4107768583-1000 => C:\Program Files\RealNetworks\RealDownloader\recordingmanager.exe [2014-10-26] (RealNetworks, Inc.)
Task: {D050E0F3-BE4E-423B-A6F4-A651902F149A} - System32\Tasks\{1997BC41-FD26-401B-8ACE-39BB93A085B8} => pcalua.exe -a E:\Install.exe -d E:\
Task: {D4CA90F2-9930-40D6-B7F4-6FE057C29C92} - System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-1540189368-1180668933-4107768583-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2014-10-30] (RealNetworks, Inc.)
Task: {DB000F81-8613-49BB-8FE7-DF29B59D1390} - System32\Tasks\{AB38123C-A674-4033-8D22-00A7AEC3E018} => pcalua.exe -a C:\Users\sylvia\Downloads\AmazonMP3DownloaderInstall(4).exe -d "C:\Program Files\Mozilla Firefox"
Task: {DD7A576E-1451-45C0-96A4-4A5909A82867} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2014-10-26] (Google Inc.)
Task: {FA1EFD2D-17B5-4D7D-8CA8-EB75B765941C} - System32\Tasks\RealUpgradeScheduledTaskS-1-5-21-1540189368-1180668933-4107768583-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2014-10-30] (RealNetworks, Inc.)
Task: {FDF21FE0-F6C0-44BB-92F5-76BF64B82B65} - System32\Tasks\{C45205F9-38E3-4ECD-AAA4-34F94EB3C63E} => pcalua.exe -a C:\Users\sylvia\Downloads\AmazonMP3DownloaderInstall(2).exe -d "C:\Program Files\Mozilla Firefox"

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (Whitelisted) ==============

2014-01-20 14:17 - 2014-01-20 14:17 - 00073544 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2015-01-20 23:35 - 2015-01-20 23:35 - 01044776 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2009-06-19 10:49 - 2009-06-19 10:49 - 00016384 ____R () C:\Program Files\ATI Technologies\ATI.ACE\Branding\Branding.dll
2011-10-24 19:15 - 2011-10-24 19:15 - 00270336 _____ () C:\Windows\assembly\GAC_MSIL\CLI.Aspect.CrossDisplay.Graphics.Dashboard\1.0.0.0__90ba9c70f846762e\CLI.Aspect.CrossDisplay.Graphics.Dashboard.dll
2014-10-26 23:59 - 2014-10-26 23:59 - 00039568 _____ () C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
2014-04-24 14:15 - 2015-02-09 14:45 - 00865880 _____ () c:\program files\real\realplayer\RPDS\Plugins\cldplin.dll
2014-10-30 06:41 - 2014-10-30 06:41 - 00031856 _____ () C:\Program Files\Real\UpdateService\RealPlayerUpdateSvc.exe
2014-10-30 06:41 - 2014-10-30 06:41 - 00035976 _____ () C:\Program Files\Real\UpdateService\DL2UpdatePlugin.dll
2014-10-30 06:41 - 2014-10-30 06:41 - 00039560 _____ () C:\Program Files\Real\UpdateService\RealDownloaderUpdatePlugin.dll
2014-10-30 06:41 - 2014-10-30 06:41 - 00032888 _____ () C:\Program Files\Real\UpdateService\RPDSUpdatePlugin.dll
2014-10-29 20:06 - 2014-10-29 20:06 - 00560192 _____ () C:\Program Files\RealNetworks\RealDownloader\downloader2.exe
2014-10-29 20:01 - 2014-10-29 20:01 - 01382048 _____ () C:\Program Files\RealNetworks\RealDownloader\cpprest100_1_2.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)


==================== Safe Mode (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)


==================== EXE Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)


==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)


==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-1540189368-1180668933-4107768583-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\sylvia\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 192.168.0.1

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)


==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [{09D59D15-10A6-4E72-A681-FDCACB1CCCB5}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{98FBD873-248F-4C01-A4C7-B09D28F70124}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{060E8629-69E5-4D66-9B31-B54BFB5D30D5}] => (Allow) C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
FirewallRules: [{2F47614E-FCA2-4783-8A15-8A182189FE95}] => (Allow) C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe
FirewallRules: [{F0E41B12-0C19-4AAD-9860-C46D3C5E5EE5}] => (Allow) C:\Program Files\HP\Digital Imaging\bin\hposid01.exe
FirewallRules: [{AEBF7E79-9BA4-4A9A-AE46-05C4A04383F7}] => (Allow) C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe
FirewallRules: [{FC00AF4F-C572-41A1-BAF8-397A11E9E3C1}] => (Allow) C:\Program Files\HP\Digital Imaging\bin\hpqcopy2.exe
FirewallRules: [{71C1605B-992D-4789-8E15-74D2CD407BC3}] => (Allow) C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe
FirewallRules: [{C16A9BD9-5F87-426D-9B69-355C374B0776}] => (Allow) C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe
FirewallRules: [{1039A7C4-2FEC-415B-B698-75E26CFB54D7}] => (Allow) C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe
FirewallRules: [{A50864AA-2F97-4573-A88E-2E6E278E5D57}] => (Allow) C:\Program Files\common files\hp\digital imaging\bin\hpqphotocrm.exe
FirewallRules: [{708D5766-2E80-4899-9C67-B0AEDC63E3B6}] => (Allow) C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe
FirewallRules: [{39316030-949B-4B19-840F-BC7738602DDA}] => (Allow) C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
FirewallRules: [{8A92317B-200C-4038-B863-D88F7A959314}] => (Allow) C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe
FirewallRules: [{1E9F8050-EB98-4FDA-B375-A5F7ED231C0E}] => (Allow) C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe
FirewallRules: [{82ECBDB2-E90D-4B5C-BF47-F3B844F06049}] => (Allow) C:\Program Files\HP\hp software update\hpwucli.exe
FirewallRules: [{F18D0676-2B59-49C3-9540-98568028938E}] => (Allow) C:\Program Files\HP\digital imaging\smart web printing\smartwebprintexe.exe
FirewallRules: [{7F336D38-BDC3-4670-ABFD-EF0F18222D61}] => (Allow) C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe
FirewallRules: [{4748E6B3-DD2E-4D77-AD3B-5E68F7ED5ECC}] => (Allow) C:\Users\sylvia\AppData\Roaming\Dropbox\bin\Dropbox.exe
FirewallRules: [{F252793E-9774-4BFC-8F5B-D549029CD0C8}] => (Allow) C:\Users\sylvia\AppData\Roaming\Dropbox\bin\Dropbox.exe
FirewallRules: [{7E2401C0-8EF1-4561-93C9-977A638D499A}] => (Allow) C:\Program Files\Samsung\Samsung New PC Studio\npsasvr.exe
FirewallRules: [{1C94AFE6-D650-4854-A28A-784D4D2733E7}] => (Allow) C:\Program Files\Samsung\Samsung New PC Studio\npsasvr.exe
FirewallRules: [{3BF5F563-A758-4602-BF97-FBDEB5170BAE}] => (Allow) C:\Program Files\Samsung\Samsung New PC Studio\npsvsvr.exe
FirewallRules: [{3AE34172-BF2C-4D4B-9FE5-6F216F20CA88}] => (Allow) C:\Program Files\Samsung\Samsung New PC Studio\npsvsvr.exe
FirewallRules: [TCP Query User{DC978B86-3DCA-4251-978E-129FDFC7E260}C:\program files\imagej\jre\bin\javaw.exe] => (Allow) C:\program files\imagej\jre\bin\javaw.exe
FirewallRules: [UDP Query User{7042A848-BAC6-4710-807E-47225B636215}C:\program files\imagej\jre\bin\javaw.exe] => (Allow) C:\program files\imagej\jre\bin\javaw.exe
FirewallRules: [TCP Query User{CFC0CE90-5393-4BF3-8EBD-F4A1ED9ECC2E}C:\program files\internet explorer\iexplore.exe] => (Block) C:\program files\internet explorer\iexplore.exe
FirewallRules: [UDP Query User{212957E6-BA42-4D4D-9DA0-E22630AE7840}C:\program files\internet explorer\iexplore.exe] => (Block) C:\program files\internet explorer\iexplore.exe
FirewallRules: [{4A12B621-7F92-4EBD-AFB6-DC2482E436B4}] => (Allow) C:\Program Files\Skype\Phone\Skype.exe
FirewallRules: [{BA0661CF-BA2A-4A0E-AE77-37CF9B665963}] => (Allow) C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe
FirewallRules: [TCP Query User{EFF5771D-2605-4002-A39A-DDB4FD70DD2D}C:\users\sylvia\appdata\roaming\dropbox\bin\dropbox.exe] => (Allow) C:\users\sylvia\appdata\roaming\dropbox\bin\dropbox.exe
FirewallRules: [UDP Query User{F0FF6767-2D57-44AA-96E0-B88DB286AFBF}C:\users\sylvia\appdata\roaming\dropbox\bin\dropbox.exe] => (Allow) C:\users\sylvia\appdata\roaming\dropbox\bin\dropbox.exe
FirewallRules: [TCP Query User{CB3C9C2D-E882-48BF-8DB1-F05A8D45B959}C:\program files\imagej\jre\bin\javaw.exe] => (Allow) C:\program files\imagej\jre\bin\javaw.exe
FirewallRules: [UDP Query User{53F63091-BD78-49E5-819E-F12192E69C3F}C:\program files\imagej\jre\bin\javaw.exe] => (Allow) C:\program files\imagej\jre\bin\javaw.exe
FirewallRules: [{4F523644-9408-434D-B993-EAFE10E4E852}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe
FirewallRules: [{5599C6C0-9644-463D-8845-F19ECD9DCF29}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe
FirewallRules: [{6C31E036-E604-4CE8-904B-21DA356CE067}] => (Allow) c:\program files\real\realplayer\RPDS\Bin\rpdsvc.exe
FirewallRules: [{6F6367A5-F43C-4EBA-B68C-53E17A82937D}] => (Allow) C:\Program Files\iTunes\iTunes.exe
FirewallRules: [{978B0062-96E7-4697-88AC-7ECC30D6920C}] => (Allow) C:\Program Files\Google\Chrome\Application\chrome.exe

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (05/27/2015 08:15:37 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: Programm iexplore.exe, Version 11.0.9600.17801 kann nicht mehr unter Windows ausgeführt werden und wurde beendet. Überprüfen Sie den Problemverlauf in der Wartungscenter-Systemsteuerung, um nach weiteren Informationen zum Problem zu suchen.

Prozess-ID: 1898

Startzeit: 01d098a8fa81a7f2

Endzeit: 30

Anwendungspfad: C:\Program Files\Internet Explorer\iexplore.exe

Berichts-ID:

Error: (05/26/2015 06:30:16 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 589028

Error: (05/26/2015 06:30:16 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 589028

Error: (05/26/2015 06:30:16 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (05/26/2015 06:30:14 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 587422

Error: (05/26/2015 06:30:14 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 587422

Error: (05/26/2015 06:30:14 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (05/26/2015 06:30:09 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 582039

Error: (05/26/2015 06:30:09 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 582039

Error: (05/26/2015 06:30:09 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (05/30/2015 09:07:14 AM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: Der Dienst "Windows Update" wurde nicht richtig gestartet.

Error: (05/30/2015 09:03:17 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: Der Dienst "Volumeschattenkopie" wurde aufgrund folgenden Fehlers nicht gestartet:
%%1053

Error: (05/30/2015 09:03:17 AM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: Das Zeitlimit (30000 ms) wurde beim Verbindungsversuch mit dem Dienst Volumeschattenkopie erreicht.

Error: (05/30/2015 09:03:17 AM) (Source: DCOM) (EventID: 10005) (User: )
Description: 1053VSS{E579AB5F-1CC4-44B4-BED9-DE0991FF0623}

Error: (05/30/2015 09:02:46 AM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: Das Zeitlimit (30000 ms) wurde beim Verbindungsversuch mit dem Dienst Microsoft .NET Framework NGEN v4.0.30319_X86 erreicht.

Error: (05/29/2015 05:49:29 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: Der Dienst "Windows Update" wurde nicht richtig gestartet.

Error: (05/29/2015 05:46:17 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: Das Zeitlimit (30000 ms) wurde beim Verbindungsversuch mit dem Dienst Microsoft .NET Framework NGEN v4.0.30319_X86 erreicht.

Error: (05/29/2015 02:56:11 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT-AUTORITÄT)
Description: Installationsfehler: Die Installation des folgenden Updates ist mit Fehler 0x80070643 fehlgeschlagen: Definition Update for Windows Defender - KB915597 (Definition 1.199.1150.0)

Error: (05/28/2015 04:57:10 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: Der Dienst "Windows Update" wurde nicht richtig gestartet.

Error: (05/27/2015 07:35:55 PM) (Source: Schannel) (EventID: 4120) (User: NT-AUTORITÄT)
Description: Es wurde eine schwerwiegende Warnung generiert: 40. Der interne Fehlerstatus lautet: 252.


Microsoft Office:
=========================

==================== Memory info ===========================

Processor: Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz
Percentage of memory in use: 49%
Total physical RAM: 3036.87 MB
Available physical RAM: 1536.04 MB
Total Pagefile: 6072.05 MB
Available Pagefile: 3940.97 MB
Total Virtual: 2047.88 MB
Available Virtual: 1894.42 MB

==================== Drives ================================

Drive c: (ACER) (Fixed) (Total:226.88 GB) (Free:93.02 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
Drive d: (DATA) (Fixed) (Total:223.4 GB) (Free:223.3 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 465.8 GB) (Disk ID: 767E32CA)
Partition 1: (Not Active) - (Size=12 GB) - (Type=27)
Partition 2: (Active) - (Size=226.9 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=223.4 GB) - (Type=07 NTFS)
Partition 4: (Not Active) - (Size=3.5 GB) - (Type=12)

==================== End of log ============================