Macbook Pro (2010) - Unerklärliche Abstürze, Kernel Panics

Mac90 · 12.05.2015, 06:43

Hallo liebe Community,

Vor gut 2 Monaten hat mein Macbook Pro 13" (Mid 2010) urplötzlich den Geist aufgegeben. Es geht noch an und fährt teilweise auch normal hoch, stürzt jedoch in 95% der Faelle in den ersten 5-10 Minuten auf unterschiedlichste Weise ab. Als es zum ersten Mal abstürzte habe ich ueber Chrome nach Wetterdaten gesurft. Als ich das Macbook vom Tisch aufs Bett gelegt habe ist der Bildschirm blau geworden und hat nicht mehr reagiert, woraufhin ich das MBP mittels des power buttons rebooted hab (Error log angefügt). Danach sind die Abstürze immer häufiger aufgetreten und in besagten unterschiedlichen Varianten:

- Das Bild verzerrt sich und ich sehe nur noch bunte streifen, bevor der PC von sich selbst aus rebooted.
- Das Macbook hängt, wird schwarz und started sich dann von selbst neu, mit dem screen "Das macbook hat ein Problem festgestellt und musste neugestartet werden..".
- Es wird schwarz und beept alle 5 Sekunden, was laut Apple "indicates that no RAM is installed" (https://support.apple.com/en-us/HT202768)
- Es ist auch vorgekommen dass der Bildschirm sich grün, gelb oder lila verfärbt hat.

Danach habe ich die von Apple eingebauten Hardware Tests durchgeführt (https://support.apple.com/en-us/HT201257), jedoch ohne eindeutig das Problem festzustellen, und bin mit dem MB zum Apple Store gegangen. Dort haben die Tests an der Genius Bar (nachdem er währenddessen auch mal abgeschmiert ist) ergeben dass alles in Ordnung ist, ausser dass die Batterie 1800 Zyklen hat und das Bluetooth nicht mehr funktioniert. Die Mitarbeiter vor Ort meinten dann dass es sehr wahrscheinlich am Grafikchip liegt, welcher auf dem logic board verankert ist, und somit das komplette logic board ausgetauscht werden müsste. Daraufhin habe ich es jedoch erstmal einschicken lassen damit das Problem eindeutig identifiziert wird, und nach einer Woche habe ich einen Anruf erhalten dass nur der RAM ausgetauscht werden müsste. Aus Kostengründen habe ich dies dann selber übernommen und 2x 4GB Crucial RAM eingebaut (s. EtreCheck).

Nachdem ich den RAM ersetzt hatte lief das MBP auch wieder einwandfrei für den Rest des Abends, doch am nächsten Tag fingen die gleichen Probleme wieder an. Da der Austausch des Logic Boards halb so teuer ist wie ein neues MPB habe ich mich dafür entschieden ein neues zu holen, jedoch würde ich gerne wenn möglich mein altes MBP wieder ans laufen kriegen um es meiner Mutter überlassen zu können. Nachdem ich jetzt also fast alle Ressourcen erschöpft habe hoffe ich das jemand von euch mir dabei helfen kann das Problem eindeutig zu identifizieren, sodass ich es eventuell reparieren lassen oder ein für alle mal abhacke kann.

Unten findet ihr den ersten Fehlerbericht, sowie einen EtreCheck. Falls ihr noch andere Daten benötigt oder ich irgendwas bereitstellen soll einfach Bescheid sagen.

Code:

ATTFilter

EtreCheck version: 2.2 (132)
Report generated 5/12/15, 11:48 AM
Download EtreCheck from hxxp://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️
    MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
    MacBook Pro - model: MacBookPro7,1
    1 2.4 GHz Intel Core 2 Duo CPU: 2-core
    8 GB RAM Upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless:  en1: 802.11 a/b/g/n
    Battery: Health = Replace Soon - Cycle count = 1745 - SN = 9G0210MFND3MA

Video Information: ℹ️
    NVIDIA GeForce 320M - VRAM: 256 MB
        Color LCD 1280 x 800

System Software: ℹ️
    OS X 10.9.5 (13F34) - Time since boot: 0:9:55

Disk Information: ℹ️
    TOSHIBA MK2555GSXF disk0 : (250,06 GB)
        EFI (disk0s1) <not mounted> : 210 MB 
        Macintosh HD (disk0s2) / : 249.20 GB (79.75 GB free)
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB 

    MATSHITADVD-R   UJ-898  

USB Information: ℹ️
    Generic Mass Storage 3,88 GB
        USBSTICK (disk2s1) /Volumes/USBSTICK : 3.88 GB (3.23 GB free)
    Apple Inc. Built-in iSight 
    Apple Internal Memory Card Reader 
    Apple Computer, Inc. IR Receiver 
    Apple Inc. Apple Internal Keyboard / Trackpad 

Gatekeeper: ℹ️
    Mac App Store and identified developers

Kernel Extensions: ℹ️
        /Applications/VirtuaLock beta.app
    [not loaded]    com.virtualock.VirtuaLock-Sleep-Prevention (357 - SDK 10.8) [Click for support]

        /Applications/avast!.app
    [not loaded]    com.avast.AvastFileShield (1.0.1) [Click for support]
    [not loaded]    com.avast.PacketForwarder (1.3) [Click for support]

        /Library/Extensions
    [not loaded]    foo.tap (1.0) [Click for support]
    [not loaded]    foo.tun (1.0) [Click for support]

        /System/Library/Extensions
    [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) [Click for support]
    [not loaded]    com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) [Click for support]
    [not loaded]    com.novatelwireless.kext.wwan (3.0.15) [Click for support]
    [not loaded]    com.option.driver.OptionHS (3.31.0) [Click for support]
    [not loaded]    com.option.driver.OptionMSD (1.22.0) [Click for support]
    [not loaded]    com.sierrawireless.driver.SierraDIPSupport (1.0.0) [Click for support]
    [not loaded]    com.sierrawireless.driver.SierraDevSupport (1.0.7) [Click for support]
    [not loaded]    com.sierrawireless.driver.SierraFSRSupport (3.0.0) [Click for support]
    [not loaded]    com.sierrawireless.driver.SierraHSRSupport (3.0.0) [Click for support]
    [not loaded]    com.sierrawireless.driver.SierraIPDirect (1.1.3) [Click for support]
    [loaded]    tl.uds.netusb.controller (1.0.0d1) [Click for support]

        /System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/PlugIns
    [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.15) [Click for support]
    [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.15) [Click for support]
    [not loaded]    com.novatelwireless.driver.3G (3.0.15) [Click for support]
    [not loaded]    com.novatelwireless.driver.3GData (3.0.15) [Click for support]
    [not loaded]    com.novatelwireless.driver.DisableAutoInstall (3.0.15) [Click for support]
    [not loaded]    com.novatelwireless.driver.NWVBE (3.0.15) [Click for support]

Startup Items: ℹ️
    ciscod: Path: /System/Library/StartupItems/ciscod
    Startup items are obsolete in OS X Yosemite

Launch Agents: ℹ️
    [loaded]    com.cisco.anyconnect.gui.plist [Click for support]
    [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
    [running]    com.citrix.ReceiverHelper.plist [Click for support]
    [running]    com.citrix.ServiceRecords.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [loaded]    com.parallels.desktop.launch.plist [Click for support]
    [loaded]    com.parallels.DesktopControlAgent.plist [Click for support]
    [running]    com.parallels.vm.prl_pcproxy.plist [Click for support]
    [running]    com.robohippo.HippoConnectAgent.plist [Click for support]

Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [running]    com.cisco.anyconnect.vpnagentd.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [running]    com.parallels.desktop.launchdaemon.plist [Click for support]
    [loaded]    com.raynersw.nshctldo.plist [Click for support]
    [not loaded]    com.robohippo.HippoConnectDaemon.plist [Click for support]
    [loaded]    com.sierrawireless.SWoCTool.plist [Click for support]
    [loaded]    com.virtualock.VirtuaLockHelper.plist [Click for support]

User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac.helperTool.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac.trashSizeWatcher.plist [Click for support]
    [running]    com.spotify.webhelper.plist [Click for support]
    [loaded]    com.valvesoftware.steamclean.plist [Click for support]

User Login Items: ℹ️
    gfxCardStatus    UNKNOWN  (missing value)
    iTunesHelper    UNKNOWN Hidden (missing value)
    Skype    UNKNOWN  (missing value)
    Dropbox    Application  (/Applications/Dropbox.app)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

Internet Plug-ins: ℹ️
    Default Browser: Version: 537 - SDK 10.9
    OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    DivXBrowserPlugin: Version: 2.0 [Click for support]
    Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    QuickTime Plugin: Version: 7.7.3
    CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
    Mathematica: Version: 8.0.4.2609484 [Click for support]
    AdobePDFViewer: Version: 10.1.13 [Click for support]
    iPhotoPhotocast: Version: 7.0
    JavaAppletPlugin: Version: Java 8 Update 25 Check version

User internet Plug-ins: ℹ️
    RealPlayer Plugin: Version: Unknown
    WebEx64: Version: 1.0 - SDK 10.6 [Click for support]

Safari Extensions: ℹ️
    AdBlock
    Facebook Cleaner
    Better Facebook

3rd Party Preference Panes: ℹ️
    DivX  [Click for support]
    Flash Player  [Click for support]
    Java  [Click for support]

Time Machine: ℹ️
    Time Machine not configured!

Top Processes by CPU: ℹ️
        12%    Finder
         9%    WindowServer
         4%    mdworker(6)
         2%    hidd
         1%    distnoted(3)

Top Processes by Memory: ℹ️
    536 MB    kernel_task
    98 MB    softwareupdated
    82 MB    mdworker(6)
    66 MB    Dropbox
    66 MB    mds_stores

Virtual Memory Information: ℹ️
    5.46 GB    Free RAM 
    2.54 GB    Used RAM 
    0 B    Swap Used 

Diagnostics Information: ℹ️
    May 12, 2015, 11:38:36 AM    /Library/Logs/DiagnosticReports/Kernel_2015-05-12-113836_[redacted].panic [Click for details]
    May 12, 2015, 11:36:02 AM    Self test - passed
    Apr 20, 2015, 03:28:44 PM    /Library/Logs/DiagnosticReports/Kernel_2015-04-20-152844_[redacted].panic [Click for details]
    Apr 20, 2015, 03:13:51 PM    /Library/Logs/DiagnosticReports/Kernel_2015-04-20-151351_[redacted].panic [Click for details]
    Apr 8, 2015, 02:17:49 AM    /Library/Logs/DiagnosticReports/Kernel_2015-04-08-021749_[redacted].panic [Click for details]
    Apr 5, 2015, 02:50:56 PM    /Library/Logs/DiagnosticReports/Kernel_2015-04-05-145056_[redacted].panic [Click for details]
    Apr 5, 2015, 02:40:55 PM    /Library/Logs/DiagnosticReports/Kernel_2015-04-05-144055_[redacted].panic [Click for details]
    Apr 2, 2015, 08:22:54 PM    /Library/Logs/DiagnosticReports/Kernel_2015-04-02-202254_[redacted].panic [Click for details]
    Apr 2, 2015, 08:19:54 PM    /Library/Logs/DiagnosticReports/Kernel_2015-04-02-201954_[redacted].panic [Click for details]
    Apr 2, 2015, 07:47:32 PM    /Library/Logs/DiagnosticReports/Kernel_2015-04-02-194732_[redacted].panic [Click for details]
    Apr 2, 2015, 07:45:46 PM    /Library/Logs/DiagnosticReports/Kernel_2015-04-02-194546_[redacted].panic [Click for details]

Code:

ATTFilter

Anonymous UUID:       79BA96AB-1860-7B72-C48B-E41DA4B598E9

Mon Mar  2 15:17:09 2015
panic(cpu 1 caller 0xffffff80158dcc1d): Kernel trap at 0xffffff80148457c0, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff80148457c0, CR3: 0x0000000033051000, CR4: 0x0000000000000660
RAX: 0x0000000000000004, RBX: 0xffffff8020e88cf0, RCX: 0x0000000000000001, RDX: 0x0000000000000010
RSP: 0xffffff80a82e3c98, RBP: 0xffffff80a82e3d00, RSI: 0xffffff8020e88cf0, RDI: 0x0000000000000002
R8:  0x0000000000000001, R9:  0x00000000d91495a0, R10: 0x000000010ccb3607, R11: 0x0000000000000202
R12: 0xffffff80253ec6d0, R13: 0x0000000000000000, R14: 0x0000000000000030, R15: 0xffffff8015f03770
RFL: 0x0000000000010002, RIP: 0xffffff80148457c0, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0xffffff80148457c0, Error code: 0x0000000000000010, Fault CPU: 0x1

Backtrace (CPU 1), Frame : Return Address
0xffffff80a82e3920 : 0xffffff8015823139 
0xffffff80a82e39a0 : 0xffffff80158dcc1d 
0xffffff80a82e3b70 : 0xffffff80158f4486 
0xffffff80a82e3b90 : 0xffffff80148457c0 
0xffffff80a82e3d00 : 0xffffff8015833c93 
0xffffff80a82e3d20 : 0xffffff801584f3f8 
0xffffff80a82e3d80 : 0xffffff8015bc7d43 
0xffffff80a82e3dc0 : 0xffffff8015bf73a9 
0xffffff80a82e3de0 : 0xffffff8015bf7e53 
0xffffff80a82e3e50 : 0xffffff8015bf3671 
0xffffff80a82e3ef0 : 0xffffff8015bf355d 
0xffffff80a82e3f50 : 0xffffff8015c419f3 
0xffffff80a82e3fb0 : 0xffffff80158f4c86 

BSD process name corresponding to current thread: Google Chrome He

Mac OS version:
13F34

Kernel version:
Darwin Kernel Version 13.4.0: Wed Dec 17 19:05:52 PST 2014; root:xnu-2422.115.10~1/RELEASE_X86_64
Kernel UUID: 45486BF2-BDDE-34CB-8C71-606FF3FE181B
Kernel slide:     0x0000000015600000
Kernel text base: 0xffffff8015800000
System model name: MacBookPro7,1 (Mac-F222BEC8)

System uptime in nanoseconds: 4577885751629
last loaded kext at 344060206822: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f97bd7000, size 65536)
last unloaded kext at 437850960486: com.apple.filesystems.msdosfs       1.9 (addr 0xffffff7f97bd7000, size 57344)
loaded kexts:
com.cisco.kext.acsock   1.1.0
tl.uds.netusb.controller        1.0.0d1
com.apple.driver.AppleHWSensor  1.9.5d0
com.apple.driver.AudioAUUC      1.60
com.apple.iokit.IOBluetoothSerialManager        4.2.7f4
com.apple.driver.AGPM   100.14.34
com.apple.filesystems.autofs    3.0
com.apple.driver.AppleMikeyHIDDriver    124
com.apple.driver.AppleHDA       2.6.3f4
com.apple.driver.AppleSMCLMU    2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin        1.0.0
com.apple.driver.AppleMikeyDriver       2.6.3f4
com.apple.driver.AppleLPC       1.7.0
com.apple.GeForceTesla  8.2.4
com.apple.driver.AppleUpstreamUserClient        3.5.13
com.apple.iokit.IOUserEthernet  1.0.0d1
com.apple.Dont_Steal_Mac_OS_X   7.0.0
com.apple.driver.AppleHWAccess  1
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl       1.2.5
com.apple.driver.SMCMotionSensor        3.0.4d1
com.apple.driver.AppleUSBTCButtons      240.2
com.apple.driver.AppleIRController      325.7
com.apple.driver.AppleUSBTCKeyboard     240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless     1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache     35
com.apple.driver.AppleUSBCardReader     3.4.1
com.apple.iokit.SCSITaskUserClient      3.6.7
com.apple.driver.XsanFilter     404
com.apple.iokit.IOAHCIBlockStorage      2.6.0
com.apple.iokit.AppleBCM5701Ethernet    3.8.1b2
com.apple.driver.AirPort.Brcm4331       700.20.22
com.apple.driver.AppleUSBHub    683.4.0
com.apple.driver.AppleFWOHCI    5.0.2
com.apple.driver.AppleAHCIPort  3.0.5
com.apple.driver.AppleUSBOHCI   656.4.1
com.apple.driver.AppleUSBEHCI   660.4.0
com.apple.driver.AppleSmartBatteryManager       161.0.0
com.apple.driver.AppleRTC       2.0
com.apple.driver.AppleHPET      1.8
com.apple.driver.AppleACPIButtons       2.0
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    2.0
com.apple.driver.AppleAPIC      1.7
com.apple.driver.AppleIntelCPUPowerManagementClient     217.92.1
com.apple.nke.applicationfirewall       153
com.apple.security.quarantine   3
com.apple.driver.AppleIntelCPUPowerManagement   217.92.1
com.apple.iokit.IOSerialFamily  10.0.7
com.apple.AppleGraphicsDeviceControl    3.6.22
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib     2.6.3f4
com.apple.vecLib.kext   1.0.0
com.apple.iokit.IOAudioFamily   1.9.7fc2
com.apple.kext.OSvKernDSPLib    1.14
com.apple.iokit.IOFireWireIP    2.2.6
com.apple.driver.AppleHDAController     2.6.3f4
com.apple.iokit.IOHDAFamily     2.6.3f4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI  1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.nvidia.classic.NVDANV50HalTesla       8.2.4
com.apple.nvidia.classic.NVDAResmanTesla        8.2.4
com.apple.iokit.IOSurface       91.1
com.apple.iokit.IOBluetoothFamily       4.2.7f4
com.apple.driver.AppleBacklightExpert   1.0.4
com.apple.driver.AppleSMBusController   1.0.12d1
com.apple.iokit.IONDRVSupport   2.4.1
com.apple.iokit.IOGraphicsFamily        2.4.1
com.apple.driver.AppleSMC       3.1.8
com.apple.driver.AppleUSBMultitouch     240.10
com.apple.iokit.IOUSBHIDDriver  660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice       3.6.7
com.apple.iokit.IOUSBMassStorageClass   3.6.0
com.apple.driver.AppleUSBMergeNub       650.4.0
com.apple.driver.AppleUSBComposite      656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice  3.6.7
com.apple.iokit.IOBDStorageFamily       1.7
com.apple.iokit.IODVDStorageFamily      1.7.1
com.apple.iokit.IOCDStorageFamily       1.7.1
com.apple.iokit.IOAHCISerialATAPI       2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily   3.6.7
com.apple.driver.NVSMU  2.2.9
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient  1.0.1b5
com.apple.iokit.IO80211Family   640.36
com.apple.iokit.IONetworkingFamily      3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOFireWireFamily        4.5.5
com.apple.iokit.IOAHCIFamily    2.6.5
com.apple.iokit.IOUSBFamily     686.4.1
com.apple.driver.AppleEFINVRAM  2.0
com.apple.driver.AppleEFIRuntime        2.0
com.apple.iokit.IOHIDFamily     2.0.0
com.apple.iokit.IOSMBusFamily   1.1
com.apple.security.sandbox      278.11.2
com.apple.kext.AppleMatch       1.0.0d1
com.apple.security.TMSafetyNet  7
com.apple.driver.AppleKeyStore  2
com.apple.driver.DiskImages     371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily  23
com.apple.driver.AppleFDEKeyStore       28.30
com.apple.driver.AppleACPIPlatform      2.0
com.apple.iokit.IOPCIFamily     2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.corecrypto        1.0
com.apple.kec.pthread   1

Vielen Dank im voraus für etwaige Vorschläge.

Mit freundlichen Grüßen,
Mac90

Macbook Pro (2010) - Unerklärliche Abstürze, Kernel Panics

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Macbook Pro (2010) - Unerklärliche Abstürze, Kernel Panics

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