System freeze, Wordprobleme, touch screen und thunderbird laufen nur teilweise .... Trojanerbefall?

APLAS

Liebe Formumsmitglieder,

seit einigen Wochen laeuft mein Computer immer schlechter:

- Word macht komische Sachen: Aenderung der Maus
- Die virtuelle Tastatur springt von selber an
- Mein Thunderbird funktioniert nucht mehr
- Das System friert ein
- Control - Alt - Delete funktioniert nicht mehr
- Der Touch screen geht auch nur noch teilweise

Was ich gemacht habe:

- Verschiede Virden und Malwareprogramme heruntergeladen und einen Scan gemacht. ES wurde kaum was gefunden.


Mittlerweille muss ich pro Tag den Coomputer 2-3 mal am Tag hart ueber den Ein- und Ausschaltknopf neu starten.

Ich wollte wie angegeben mit dem Defogger arbeiten, ich bekomme aber leider keinen Log Bericht.

Daher habe ich mit Hijack this gearbeitet. Das Resultat zeigt das zum Beispiel viele Files von Windows defender geloscht wurden. Das war ich allerdings nicht (oder zumindest nicht absichtlich)

Ich bin ein ComputerLaie und ersuche euch / Dich um Hilfe!

Vielen herzlichen Dank

Alex

Hier ist der Logfile:

Scan saved at 12:39:08, on 05.08.2014
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.9600.17126)

FIREFOX: 31.0 (x86 de)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\avpui.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files\Bitdefender\Bitdefender\antispam32\bdapppassmgr.exe
C:\Program Files (x86)\Evaer\videochannel.exe
C:\Program Files (x86)\Evaer\evaer.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWelcome.exe
C:\Users\AP\Downloads\hijackthis.exe
C:\Program Files\Microsoft Office 15\root\office15\winword.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://dell13.msn.com/?pc=DCJB
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Bitdefender-Geldbörse - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Program Files\Bitdefender\Bitdefender\Antispam32\pmbxie.dll
O2 - BHO: PDF Architect Helper - {3A2D5EBA-F86D-4BD3-A177-019765996711} - C:\Program Files (x86)\PDF Architect\PDFIEHelper.dll
O2 - BHO: ContentBlockerBrowserHelperObject - {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
O2 - BHO: VirtualKeyboardBrowserHelperObject - {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Ads Removal - {9D974C8C-6D92-44FB-BEAF-B45A1C0CF17F} - C:\Program Files (x86)\IObit\IObit Malware Fighter\adsremoval\IE\Adblock.dll
O2 - BHO: Safe Money Plugin - {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\IEExt\OnlineBanking\online_banking_bho.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\IEExt\UrlAdvisor\klwtbbho.dll
O4 - HKLM\..\Run: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
O4 - HKLM\..\Run: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [MP3 Skype recorder] C:\Users\AP\AppData\Local\MP3 Skype recorder\MP3SkypeRecorder.exe
O4 - HKCU\..\Run: [Bitdefender-Geldbörse-Agent] "C:\Program Files\Bitdefender\Bitdefender\pmbxag.exe"
O4 - HKCU\..\Run: [Bitdefender-Geldbörse] "C:\Program Files\Bitdefender\Bitdefender\pwdmanui.exe" --hidden --nowizard
O4 - HKCU\..\Run: [Bitdefender-Geldbörse-Anwendungs-Agent] "C:\Program Files\Bitdefender\Bitdefender\antispam32\bdapppassmgr.exe"
O4 - HKCU\..\Run: [avichannel] "C:\Program Files (x86)\Evaer\videochannel.exe"
O4 - HKLM\..\Policies\Explorer\Run: [BtvStack] "C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe"
O4 - HKUS\S-1-5-18\..\Run: [Bitdefender-Geldbörse-Agent] "C:\Program Files\Bitdefender\Bitdefender\pmbxag.exe" (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Bitdefender-Geldbörse] "C:\Program Files\Bitdefender\Bitdefender\pwdmanui.exe" --hidden --nowizard (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Bitdefender-Geldbörse-Anwendungs-Agent] "C:\Program Files\Bitdefender\Bitdefender\antispam32\bdapppassmgr.exe" (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Bitdefender Wallet Agent] "C:\Program Files\Bitdefender\Bitdefender\pmbxag.exe" (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Bitdefender Wallet] "C:\Program Files\Bitdefender\Bitdefender\pwdmanui.exe" --hidden --nowizard (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Bitdefender Wallet Application Agent] "C:\Program Files\Bitdefender\Bitdefender\antispam32\bdapppassmgr.exe" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Bitdefender-Geldbörse-Agent] "C:\Program Files\Bitdefender\Bitdefender\pmbxag.exe" (User 'Default user')
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\ie_banner_deny.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
O9 - Extra button: Virtual Keyboard - {0C4CC089-D306-440D-9772-464E226F6539} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra button: Skype Click to Call settings - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: URLs check - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\IEExt\UrlAdvisor\klwtbbho.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - Winlogon Notify: SDWinLogon - SDWinLogon.dll (file missing)
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AtherosSvc - Windows (R) Win 7 DDK provider - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\adminservice.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\avp.exe
O23 - Service: Dienst "Bonjour" (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: IMF Service (IMFservice) - IObit - C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe
O23 - Service: iPod-Dienst (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\ Malwarebytes Anti-Malware \mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\ Malwarebytes Anti-Malware \mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PDF Architect Helper Service - pdfforge GmbH - C:\Program Files (x86)\PDF Architect\HelperService.exe
O23 - Service: PDF Architect Service - pdfforge GmbH - C:\Program Files (x86)\PDF Architect\ConversionService.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
O23 - Service: SafeBox - Bitdefender - C:\Program Files\Bitdefender\Bitdefender SafeBox\safeboxservice.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
O23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
O23 - Service: Spybot-S&D 2 Security Center Service (SDWSCService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Bitdefender Desktop Update Service (UPDATESRV) - Bitdefender - C:\Program Files\Bitdefender\Bitdefender\updatesrv.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: Bitdefender Virus Shield (VSSERV) - Bitdefender - C:\Program Files\Bitdefender\Bitdefender\vsserv.exe
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 14644 bytes


Hier ist der Logfile

Hier habe ich eine Kopie des Log