Hallo ihr Rettungsengel,
ich bekam nach einem regulären Win-Start einen Whitescreen ohne Eingabemöglichkeit.
Im abgesicherten Modus versuchte das System direkt einen Neustart in den Normalmodus.
Analog ähnlicher Fälle habe ich zur Analyse im abgesicherten Modus mit Eingabeauffordeung FRST laufen lassen und folgendes Logfile dafür erhalten:
Zitat:
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 05-08-2013
Ran by SYSTEM on 06-08-2013 22:43:34
Running from F:\
Windows 7 Home Premium (X64) OS Language: German Standard
Internet Explorer Version 8
Boot Mode: Recovery
The current controlset is ControlSet001
ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and an extra Addition.txt log.
==================== Registry (Whitelisted) ==================
HKLM\...\Run: [IAAnotif] - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe [186904 2009-06-04] (Intel Corporation)
HKLM\...\Run: [AmIcoSinglun64] - C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [320000 2009-04-09] (AlcorMicro Co., Ltd.)
HKLM\...\Run: [RtHDVCpl] - C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [7981600 2009-07-23] (Realtek Semiconductor)
HKLM\...\Run: [Acer ePower Management] - C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe [823840 2009-09-30] (Acer Incorporated)
HKLM\...\Run: [mwlDaemon] - C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe [349480 2009-09-10] (Egis Technology Inc.)
HKLM\...\Run: [SynTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1808168 2009-06-18] (Synaptics Incorporated)
HKLM\...\Run: [PLFSetI] - C:\Windows\PLFSetI.exe [200704 2008-07-29] ()
HKLM\...\Run: [MSC] - c:\Program Files\Microsoft Security Client\msseces.exe [1281512 2013-01-27] (Microsoft Corporation)
Winlogon\Notify\klogon: %SystemRoot%\System32\klogon.dll (Kaspersky Lab ZAO)
HKLM-x32\...\Run: [LManager] - C:\Program Files (x86)\Launch Manager\LManager.exe [825864 2009-09-24] (Dritek System Inc.)
HKLM-x32\...\Run: [PDFPrint] - C:\Program Files (x86)\PDF24\pdf24.exe [220744 2011-12-16] (Geek Software GmbH)
HKLM-x32\...\Run: [AVP] - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe [206448 2012-10-31] (Kaspersky Lab ZAO)
HKU\cuba\...\Winlogon: [Shell] explorer.exe,C:\Users\cuba\AppData\Roaming\cache.dat [98304 2011-11-16] () <==== ATTENTION
HKU\Default\...\RunOnce: [ScrSav] - C:\Program Files (x86)\Acer\Screensaver\run_Acer.exe [162336 2009-07-21] ()
HKU\Default User\...\RunOnce: [ScrSav] - C:\Program Files (x86)\Acer\Screensaver\run_Acer.exe [162336 2009-07-21] ()
IMEO\bttray.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe"
IMEO\decryption.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe"
IMEO\excel.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe"
IMEO\minilauncher.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe"
IMEO\msoxmled.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe"
IMEO\mstore.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe"
IMEO\oaa.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe"
IMEO\offdiag.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe"
IMEO\ois.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe"
IMEO\onenote.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe"
IMEO\onenotem.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe"
IMEO\onlinehelp.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe"
IMEO\pdf24-editor.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe"
IMEO\pdf24-fax.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe"
IMEO\powerpnt.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe"
IMEO\pptview.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe"
IMEO\shell.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe"
IMEO\winword.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe"
Startup: C:\Users\cuba\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Bildschirmausschnitt- und Startprogramm.lnk
ShortcutTarget: OneNote 2007 Bildschirmausschnitt- und Startprogramm.lnk -> C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE (Microsoft Corporation)
==================== Services (Whitelisted) =================
S2 AVP; C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe [206448 2012-10-31] (Kaspersky Lab ZAO)
S2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [22056 2013-01-27] (Microsoft Corporation)
S4 MWLService; C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\\MWLService.exe [305448 2009-09-10] (Egis Technology Inc.)
S3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [379360 2013-01-27] (Microsoft Corporation)
S2 RS_Service; C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe [253952 2009-07-10] (Acer Incorporated)
S2 TuneUp.UtilitiesSvc; C:\Program Files (x86)\TuneUp Utilities 2013\TuneUpUtilitiesService64.exe [2402080 2013-01-28] (TuneUp Software)
==================== Drivers (Whitelisted) ====================
S3 ewusbnet; C:\Windows\System32\DRIVERS\ewusbnet.sys [216576 2009-09-04] (Huawei Technologies Co., Ltd.)
S3 int15.sys; C:\Windows\System32\OEM\Factory\int15.sys [17952 2008-03-28] (Acer, Inc.)
S3 int15.sys; C:\Windows\System32\OEM\Factory\int15.sys [17952 2008-03-28] (Acer, Inc.)
S0 KL1; C:\Windows\System32\DRIVERS\kl1.sys [460888 2011-03-04] (Kaspersky Lab ZAO)
S1 kl2; C:\Windows\System32\DRIVERS\kl2.sys [11864 2011-03-04] (Kaspersky Lab ZAO)
S1 KLIF; C:\Windows\System32\DRIVERS\klif.sys [637272 2012-10-31] (Kaspersky Lab)
S1 KLIM6; C:\Windows\System32\DRIVERS\klim6.sys [29488 2011-03-10] (Kaspersky Lab ZAO)
S3 klmouflt; C:\Windows\System32\DRIVERS\klmouflt.sys [22544 2009-11-02] (Kaspersky Lab)
S0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [230320 2013-01-20] (Microsoft Corporation)
S3 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [130008 2013-01-20] (Microsoft Corporation)
==================== NetSvcs (Whitelisted) ===================
==================== One Month Created Files and Folders ========
2013-08-06 22:43 - 2013-08-06 22:43 - 00000000 ____D C:\FRST
2013-08-02 07:28 - 2013-08-03 01:29 - 00000004 _____ C:\Users\cuba\AppData\Roaming\cache.ini
2013-07-23 02:04 - 2013-07-23 02:06 - 00000000 ____D C:\Windows\System32\MRT
2013-07-22 23:28 - 2013-07-22 23:31 - 00000000 ____D C:\Users\cuba\Downloads\Manuals
2013-07-11 11:49 - 2013-05-26 21:54 - 01188864 _____ (Microsoft Corporation) C:\Windows\System32\wininet.dll
2013-07-11 11:49 - 2013-05-26 21:53 - 01492992 _____ (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2013-07-11 11:49 - 2013-05-26 21:53 - 00134144 _____ (Microsoft Corporation) C:\Windows\System32\url.dll
2013-07-11 11:49 - 2013-05-26 21:50 - 12295680 _____ (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2013-07-11 11:49 - 2013-05-26 21:50 - 09070080 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2013-07-11 11:49 - 2013-05-26 21:50 - 02458112 _____ (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2013-07-11 11:49 - 2013-05-26 21:50 - 00735232 _____ (Microsoft Corporation) C:\Windows\System32\msfeeds.dll
2013-07-11 11:49 - 2013-05-26 21:50 - 00247808 _____ (Microsoft Corporation) C:\Windows\System32\ieui.dll
2013-07-11 11:49 - 2013-05-26 21:50 - 00097792 _____ (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
2013-07-11 11:49 - 2013-05-26 21:50 - 00064512 _____ (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2013-07-11 11:49 - 2013-05-26 21:02 - 00981504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2013-07-11 11:49 - 2013-05-26 21:01 - 01231872 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2013-07-11 11:49 - 2013-05-26 21:01 - 00132096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\url.dll
2013-07-11 11:49 - 2013-05-26 20:57 - 06035456 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2013-07-11 11:49 - 2013-05-26 20:57 - 00627712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2013-07-11 11:49 - 2013-05-26 20:57 - 00067584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2013-07-11 11:49 - 2013-05-26 20:56 - 11020800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2013-07-11 11:49 - 2013-05-26 20:56 - 02078208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2013-07-11 11:49 - 2013-05-26 20:56 - 00176640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2013-07-11 11:49 - 2013-05-26 20:56 - 00048128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2013-07-11 11:49 - 2013-05-26 19:58 - 01638912 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2013-07-11 11:49 - 2013-05-26 19:20 - 01638912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2013-07-11 11:46 - 2013-06-04 19:34 - 03153920 _____ (Microsoft Corporation) C:\Windows\System32\win32k.sys
2013-07-11 11:46 - 2013-06-03 22:00 - 00624128 _____ (Microsoft Corporation) C:\Windows\System32\qedit.dll
2013-07-11 11:46 - 2013-06-03 20:53 - 00509440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\qedit.dll
2013-07-11 11:46 - 2013-05-05 22:03 - 01887744 _____ (Microsoft Corporation) C:\Windows\System32\WMVDECOD.DLL
2013-07-11 11:46 - 2013-05-05 20:56 - 01620480 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WMVDECOD.DLL
2013-07-11 11:45 - 2013-04-09 15:34 - 01247744 _____ (Microsoft Corporation) C:\Windows\SysWOW64\DWrite.dll
2013-07-11 11:45 - 2013-04-02 14:51 - 01643520 _____ (Microsoft Corporation) C:\Windows\System32\DWrite.dll
2013-07-07 04:34 - 2013-07-07 04:34 - 00000000 ____D C:\Program Files\7-Zip
==================== One Month Modified Files and Folders =======
2013-08-05 08:18 - 2012-02-09 13:59 - 00000000 ____D C:\ProgramData\Kaspersky Lab
2013-08-05 08:17 - 2011-10-06 12:23 - 00000000 ____D C:\Users\cuba\AppData\Roaming\vlc
2013-08-05 08:10 - 2008-01-12 03:51 - 01410697 _____ C:\Windows\WindowsUpdate.log
2013-08-03 01:29 - 2013-08-02 07:28 - 00000004 _____ C:\Users\cuba\AppData\Roaming\cache.ini
2013-08-03 01:27 - 2013-06-18 08:30 - 00004088 _____ C:\Windows\setupact.log
2013-08-03 01:27 - 2009-07-13 21:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2013-08-02 06:52 - 2009-07-13 20:45 - 00009920 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2013-08-02 06:52 - 2009-07-13 20:45 - 00009920 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2013-08-02 06:51 - 2009-07-13 21:13 - 07902716 _____ C:\Windows\System32\PerfStringBackup.INI
2013-08-02 06:51 - 2008-01-12 12:38 - 12650470 _____ C:\Windows\System32\perfh007.dat
2013-08-02 06:51 - 2008-01-12 12:38 - 04004450 _____ C:\Windows\System32\perfc007.dat
2013-07-31 10:54 - 2012-11-23 09:03 - 00000000 ____D C:\Users\cuba\Documents\Rezepte
2013-07-28 00:48 - 2013-06-18 08:29 - 00012404 _____ C:\Windows\PFRO.log
2013-07-23 02:06 - 2013-07-23 02:04 - 00000000 ____D C:\Windows\System32\MRT
2013-07-22 23:31 - 2013-07-22 23:28 - 00000000 ____D C:\Users\cuba\Downloads\Manuals
2013-07-21 01:44 - 2011-06-26 09:06 - 00000000 ____D C:\Users\cuba\Documents\Borussia
2013-07-18 14:09 - 2011-06-26 10:18 - 00000000 ____D C:\Users\cuba\Documents\Kegeln
2013-07-14 13:12 - 2012-04-07 04:20 - 00692104 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2013-07-14 13:12 - 2011-08-15 10:34 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2013-07-14 13:12 - 2010-02-18 14:03 - 00000000 ____D C:\Users\cuba\AppData\Local\Adobe
2013-07-14 13:08 - 2012-06-30 23:59 - 00000000 ____D C:\Users\cuba\Downloads\Tools
2013-07-12 22:41 - 2010-12-11 01:04 - 00000000 ____D C:\Users\cuba\Downloads\Archiv
2013-07-12 13:46 - 2011-05-10 13:49 - 00032794 _____ C:\Users\cuba\Documents\Einnahmeübersicht.xlsx
2013-07-12 09:30 - 2013-06-18 08:29 - 00343008 _____ C:\Windows\System32\FNTCACHE.DAT
2013-07-11 14:10 - 2009-07-13 23:45 - 00000000 ____D C:\Program Files\Windows Journal
2013-07-11 14:10 - 2009-07-13 21:32 - 00000000 ____D C:\Program Files\Windows Defender
2013-07-11 14:10 - 2009-07-13 21:32 - 00000000 ____D C:\Program Files (x86)\Windows Defender
2013-07-11 11:52 - 2011-01-26 12:02 - 00002026 _____ C:\Windows\epplauncher.mif
2013-07-11 11:51 - 2009-10-22 22:57 - 00000000 ____D C:\ProgramData\Microsoft Help
2013-07-11 11:28 - 2010-06-14 07:56 - 00000000 ____D C:\Users\cuba\Documents\T-Com
2013-07-07 04:34 - 2013-07-07 04:34 - 00000000 ____D C:\Program Files\7-Zip
Files to move or delete:
====================
C:\Users\cuba\AppData\Roaming\cache.dat
C:\Users\cuba\AppData\Roaming\cache.ini
==================== Known DLLs (Whitelisted) ================
==================== Bamital & volsnap Check =================
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
==================== EXE ASSOCIATION =====================
HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK
==================== Restore Points =========================
Restore point made on: 2013-07-07 04:33:55
Restore point made on: 2013-07-08 10:03:37
Restore point made on: 2013-07-11 11:38:09
Restore point made on: 2013-07-11 11:49:52
Restore point made on: 2013-07-15 08:18:50
Restore point made on: 2013-07-18 10:09:52
Restore point made on: 2013-07-22 22:49:18
Restore point made on: 2013-07-23 02:03:45
Restore point made on: 2013-07-28 00:59:46
Restore point made on: 2013-07-31 12:26:52
==================== Memory info ===========================
Percentage of memory in use: 21%
Total physical RAM: 3002.91 MB
Available physical RAM: 2344.05 MB
Total Pagefile: 3001.06 MB
Available Pagefile: 2340.16 MB
Total Virtual: 8192 MB
Available Virtual: 8191.85 MB
==================== Drives ================================
Drive c: (Acer) (Fixed) (Total:285.99 GB) (Free:204.09 GB) NTFS (Disk=0 Partition=3)
Drive e: (PQSERVICE) (Fixed) (Total:12 GB) (Free:3.36 GB) NTFS (Disk=0 Partition=1)
Drive f: (USB DISK) (Removable) (Total:1.87 GB) (Free:1.87 GB) FAT (Disk=1 Partition=1)
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
Drive y: (SYSTEM RESERVED) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS (Disk=0 Partition=2) ==>[System with boot components (obtained from reading drive)]
==================== MBR & Partition Table ==================
========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 298 GB) (Disk ID: 77EDEFA8)
Partition 1: (Not Active) - (Size=12 GB) - (Type=27)
Partition 2: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=286 GB) - (Type=07 NTFS)
========================================================
Disk: 1 (MBR Code: Windows XP) (Size: 2 GB) (Disk ID: C3072E18)
Partition 1: (Active) - (Size=2 GB) - (Type=06)
LastRegBack: 2013-07-22 23:58
==================== End Of Log ============================
|
13.08.2013, 13:48
Baum-Darstellung